Night Auditor Front Desk - AC Hotel Bentonville

Coury Hospitality • Bentonville, AR

9h

About The Position

The Night Auditor Front Desk position at AC Hotel Bentonville is a key role that ensures the smooth operation of the hotel's front desk during nighttime hours. This position is responsible for performing various tasks, including auditing, accounting, and customer service.

Requirements

• High school diploma or equivalent required, with a degree in hospitality or a related field preferred
• Previous experience in a hotel front desk or accounting role, with knowledge of hotel operations and accounting principles
• Strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks
• Excellent communication and customer service skills, with the ability to work effectively with guests and colleagues
• Ability to work independently and as part of a team, with a flexible schedule that primarily includes nighttime hours
• Proficiency in hotel management software and Microsoft Office applications
• Ability to maintain confidentiality and handle sensitive information with discretion

Responsibilities

• Perform nightly audit of hotel accounts, including reviewing and verifying financial transactions
• Balance and reconcile hotel accounts, ensuring accuracy and attention to detail
• Provide exceptional customer service to guests, responding to their needs and resolving any issues that may arise
• Manage room assignments, check-ins, and check-outs, ensuring a seamless experience for guests
• Maintain accurate records and reports, including financial statements and guest information

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees