Best Western Hotels & Resorts-posted about 1 year ago
$39,520 - $39,520/Yr
Part-time • Entry Level
Anaheim, CA
Accommodation

The Night Auditor will oversee the nightly operations of the establishment, ensuring accuracy in financial transactions and providing exceptional guest service throughout the night. This role is crucial for maintaining the smooth operation of the hotel during overnight hours.

  • Conduct night audit processes to verify the accuracy of financial transactions
  • Handle guest check-ins and check-outs during the night shift
  • Respond to guest inquiries and resolve any issues or complaints promptly
  • Maintain a clean and organized front desk area
  • Assist with administrative tasks such as filing, data entry, and report generation
  • Ensure security protocols are followed during the night shift
  • Collaborate with other departments to ensure a seamless guest experience
  • Experience in hospitality management or a related field
  • Proficiency in night audit procedures
  • Strong understanding of hospitality industry standards
  • Knowledge of front desk operations in a resort or hotel setting
  • Bilingual proficiency is a plus
  • Familiarity with phone systems and excellent phone etiquette
  • Ability to deliver exceptional guest services even during overnight hours
  • Employee discount
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