Night Auditor - Brady Hotel - New Florence
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About The Position
The Night Auditor at Brady Hotel plays a crucial role in ensuring the smooth operation of the hotel during the night shift. This position is responsible for reconciling all revenue and expense transactions that occurred throughout the day, ensuring that all financial records are accurate and up-to-date. The Night Auditor will review, organize, and compile management reports in a timely manner, which is essential for the hotel's financial health. Additionally, this role involves ensuring the accuracy of guest billings, which is vital for maintaining customer satisfaction and trust. In addition to financial responsibilities, the Night Auditor will also perform guest service agent duties as required. This includes handling check-ins and check-outs, operating the switchboard, and managing reservations. The Night Auditor must maintain a clean and orderly work area, including the lobby and equipment, to create a welcoming environment for guests. The role requires a strong focus on customer service, as the Night Auditor will be the point of contact for guests during the night, addressing any concerns or complaints with professionalism and courtesy. The Night Auditor must also communicate effectively with all levels of management and hotel staff, ensuring that any issues are reported and resolved promptly. This position requires a high level of attention to detail, as the Night Auditor will be responsible for balancing cash drawers and closing out shifts accurately. Maintaining high standards of personal appearance and grooming is also essential, as the Night Auditor represents the hotel and its brand at all times. Overall, this role is vital for the operational success of the hotel and requires a dedicated individual who can manage multiple tasks efficiently while providing excellent customer service.
