Night Auditor - $20 hourly + Benefits

Unclassified • Addison, TX

431d • $41,600 - $41,600

About The Position

The Night Auditor position at Your Best Management Group involves overseeing the front desk operations during the night shift, ensuring accurate financial reporting, and providing excellent customer service to guests. This role is crucial for maintaining the integrity of guest accounts and ensuring a positive experience for all visitors.

Requirements

• High school diploma or GED required.
• High standard of integrity and professionalism required at all times.
• Drug-free at all times.

Nice To Haves

• Bi-lingual English/Spanish is a plus.

Responsibilities

• Post charges, process payments, and complete closing paperwork.
• Complete audit reports and maintain daily logs.
• Welcome, greet, and assist guests in a professional manner.
• Provide excellent service within the property's service standards.
• Exhibit a professional demeanor and willingness to assist all guests.
• Answer property questions and provide accurate information regarding rooms.
• Contribute to a positive work environment by performing assigned responsibilities.
• Respond to and resolve guest complaints in a timely manner.
• Ensure the privacy and confidentiality of guests.
• Register and assign rooms to guests, controlling and issuing keys.
• Verify correct charges and credits are posted to guest folios.
• Collect required guest profile information during check-in.
• Ensure all cash and cash equivalents are accounted for and balanced at the beginning and end of each shift.
• Resolve guest complaints within scope of authority, referring matters to management when necessary.
• Work a flexible schedule as needed.

Benefits

• Paid vacations (1st year: 1 week, 2nd year: 2 weeks, 5th year: 3 weeks)
• 9 paid holidays
• 401(k) plan with 3% company match
• Medical, dental, and optical insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED