Night Audit

Genesis Global Group•Lambertville, NJ

21h

About The Position

Lambertville Station Restaurant and Inn is in the heart of Lambertville, New Jersey. As a proud member of Genesis Hospitality, Lambertville Station Restaurant & Inn embodies the commitment to service excellence. We are here to provide personalized service from the moment you walk through the door, and make your experience at Lambertville Restaurant & Inn both enjoyable & memorable! Lambertville Restaurant & Inn, is seeking an experienced and team-oriented candidate for the Night Audit Front Desk Agent position. Candidate must have genuine interest in elite hospitality and be willing to work week and weekend nights and/or holiday nights. This is a Full-Time position.

Requirements

Candidate must have genuine interest in elite hospitality and be willing to work week and weekend nights and/or holiday nights.
The employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear
The employee is frequently required to stand and walk
Requires moderate physical efforts: standing, carrying, bending, stretching, stooping, pulling and pushing, lifting of weights up to 50 pounds.
Specific vision abilities required by this job include: close vision, distance vision, color vision & focus
The noise level in this workplace is usually mild to moderate

Responsibilities

Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
Make reservations or appointments for guests who want to avail themselves of local entertainment or services
Answer guest calls and record details of each conversation for future follow-up
Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them
Report any accidents or injuries to senior management staff immediately
Taking reservations, answering inquiries, communicating leads to Event Coordinator, hosting the restaurant, reporting, and any additional duties as assigned by the Hotel Manager.
Arranging coffee table and all accompaniments for morning guests.
Ensuring restaurant area is tidy and in acceptable appearance for all guests.