Night Audit Supervisor

Stepstone Hospitality • Needham, MA

293d

About The Position

We are currently seeking a Night Auditor Supervisor for our newly renovated property! Come join an incredible hospitality team at the Sheraton Needham Hotel.

Requirements

• Minimum lifting of 30 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Standing for long periods of time.
• Hearing, writing, typing.
• Minimum pulling of 30 pounds.
• Must be flexible with schedule; based on occupancy of hotel and business needs.
• Other duties may be assigned by the immediate supervisor or General Manager.
• Knowledge of Lightspeed PMS and accounting skills preferred.

Responsibilities

• Oversee and manage overnight staff, including but not limited to front desk agents, security, night auditor, etc.
• Prepare daily Restaurant Revenue data by auditing MIRCOS reports and journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier.
• Post banquet and catering event checks.
• Run audit reports and journals from all credit card and computer systems.
• Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
• Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations.
• Manage all front desk activities, including handling guest check-ins and check-outs, answering guest calls and queries related to potential bookings etc.
• Make corrections and adjustments and handle any computer issues that may arise.
• Ensure all reports and back-up vouchers are complete and filed properly.
• Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department.
• Review and correct discrepancies in the Front Desk System.
• Coordinate with the front desk and restaurant/bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations.
• Ability to communicate effectively with guests, vendors, and other associates.
• Ensure guest satisfaction by handling requests such as wake-up calls, delivering items etc.
• Ability to adhere to all applicable Federal, state, local, safety, and health standards.
• Assist with other departments such as Engineering or Food & Beverage, should guests require or request service.
• Ability to accurately report information.
• Attend required Hotel meetings.

Benefits

• Immediate Marriott Hotel discounts
• Free parking
• Free meal on property
• Medical insurance
• Dental insurance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Construction of Buildings