Night Audit - Motel 6

Motel 6 Meridian • Meridian, ID

417d • $29,120 - $29,120

About The Position

The Night Audit position at Motel 6 involves accommodating hotel guests by managing room assignments, processing payments, and maintaining accurate records. This role is essential for ensuring a smooth check-in and check-out process, as well as providing excellent customer service to enhance guest experiences.

Requirements

• Knowledge of principles for providing guest services.
• Knowledge of basic math including addition, subtraction, multiplication and division.
• Ability to handle frequently changing priorities.
• Ability to read, write and communicate verbally in English.
• Knowledge of basic clerical and administrative procedures and systems such as word processing, managing records and filing.

Responsibilities

• Greets, registers, and assigns rooms to guests of the hotel.
• Keeps records of room availability and guests' accounts, manually or using the PMS computer.
• Computes bill, collects payments and makes change for guests using cash and credit cards.
• Makes and confirms reservations.
• Posts charges, such as room, telephone or faxes to guest ledger manually or using the computer.
• Transmits and receives messages using telephone and telephone switchboard.
• Issues room keys to guests.
• Date-stamps, sorts, and racks incoming mail and messages.
• Answers inquiries related to hotel rates, physical layout and services; registration of guests; and shopping, dining, entertainment and travel directions.
• Deposits guests' valuables in safe-deposit boxes.
• Complete daily shift reports.
• Understand, participate in, and execute emergency procedures as necessary.
• Ensure work area and lobby cleanliness is maintained.
• Actively look for ways to assist guests.

Benefits

• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed