101102 - Night Audit Clerk
About The Position
The Night Auditor / Public Area Attendant is responsible for ensuring exceptional overnight guest service while maintaining the cleanliness, safety, and readiness of all hotel public spaces. This hybrid role combines front desk night audit responsibilities, valet assistance, and deep cleaning of all public areas, ensuring the hotel is fully prepared for the next day’s operations. You are the overnight ambassador of the property—supporting guest needs, safeguarding hotel operations, and keeping all high-traffic areas pristine. Night Audit & Front Desk Duties · Perform nightly audit procedures, including reconciling daily transactions, balancing reports, and preparing next-day summaries. · Process late check-ins, early check-outs, reservations, guest inquiries, and special requests with courtesy and professionalism. · Maintain accurate cash handling, credit card posting, and billing verification. · Complete property walks to ensure guest safety, security compliance, and identification of maintenance needs. · Document and communicate shift information to management and morning staff. · Respond promptly to guest issues, emergencies, or unusual activity. Valet & Guest Support Duties · Welcome late-arriving guests and provide valet parking assistance as needed. · Retrieve vehicles promptly and safely with professional courtesy. · Assist guests with luggage during arrivals or departures. · Maintain key control and ensure proper documentation of vehicle details. Deep Cleaning & Public Area Maintenance You will perform overnight deep cleaning in the following spaces: Restaurant · Sweep, mop, and deep-clean flooring. · Sanitize all dining surfaces, host stand, service stations, and doors. · Clean and polish windows, glass, and fixtures. · Ensure all furniture and fixtures are in proper working order and create a detailed list of any items requiring repair or attention. · Empty trash if needed and reset furniture. Restrooms · Fully sanitize toilets, sinks, counters, partitions, and fixtures. · Restock supplies (paper goods, soap, feminine products, etc.). · Sweep, mop, polish floors, and remove trash. · Inspect and address odors, leaks, or maintenance concerns. Banquet Hall · Remove debris, trash, and event materials. · Deep clean floors (Sweep, mop, spot-clean). · Sanitize tables, chairs as needed. · If adjusted, reset furniture layouts as required for morning events. Lobby · Vacuum rugs; sweep and mop hard surfaces. · Dust and sanitize all high-touch areas (desks, seating, rails, décor). · Polish glass, entrance doors, luggage carts, and fixtures. Elevator · Clean walls, flooring, panels, and buttons. · Polish stainless steel surfaces. · Remove smudges, fingerprints, and debris. Boardroom · Sanitize conference table, chairs, and remote controls. · Clean and reset patio furniture, and empty trash. Courtyard · Sweep walkways and outdoor surfaces. · Empty trash receptacles and clean seating areas. · Remove debris, spot-clean stains, and maintain a tidy environment. · Ensure lighting and outdoor fixtures are functioning. · Assist with lighting and maintain firewood and fires as needed.
Requirements
- Previous hotel, housekeeping, or customer service experience preferred.
- Ability to work independently and manage time effectively.
- Strong attention to detail with excellence in cleaning and organization.
- Ability to lift up to 40 lbs, stand/walk for long periods, and perform physical tasks.
- Basic math and computer proficiency for night audit tasks.
- Professional, courteous communication skills.
- Valid Driver's License
Responsibilities
- Perform nightly audit procedures, including reconciling daily transactions, balancing reports, and preparing next-day summaries.
- Process late check-ins, early check-outs, reservations, guest inquiries, and special requests with courtesy and professionalism.
- Maintain accurate cash handling, credit card posting, and billing verification.
- Complete property walks to ensure guest safety, security compliance, and identification of maintenance needs.
- Document and communicate shift information to management and morning staff.
- Respond promptly to guest issues, emergencies, or unusual activity.
- Welcome late-arriving guests and provide valet parking assistance as needed.
- Retrieve vehicles promptly and safely with professional courtesy.
- Assist guests with luggage during arrivals or departures.
- Maintain key control and ensure proper documentation of vehicle details.
- Sweep, mop, and deep-clean flooring in the restaurant.
- Sanitize all dining surfaces, host stand, service stations, and doors in the restaurant.
- Clean and polish windows, glass, and fixtures in the restaurant.
- Ensure all furniture and fixtures are in proper working order and create a detailed list of any items requiring repair or attention in the restaurant.
- Empty trash if needed and reset furniture in the restaurant.
- Fully sanitize toilets, sinks, counters, partitions, and fixtures in the restrooms.
- Restock supplies (paper goods, soap, feminine products, etc.) in the restrooms.
- Sweep, mop, polish floors, and remove trash in the restrooms.
- Inspect and address odors, leaks, or maintenance concerns in the restrooms.
- Remove debris, trash, and event materials in the banquet hall.
- Deep clean floors (Sweep, mop, spot-clean) in the banquet hall.
- Sanitize tables, chairs as needed in the banquet hall.
- If adjusted, reset furniture layouts as required for morning events in the banquet hall.
- Vacuum rugs; sweep and mop hard surfaces in the lobby.
- Dust and sanitize all high-touch areas (desks, seating, rails, décor) in the lobby.
- Polish glass, entrance doors, luggage carts, and fixtures in the lobby.
- Clean walls, flooring, panels, and buttons in the elevator.
- Polish stainless steel surfaces in the elevator.
- Remove smudges, fingerprints, and debris in the elevator.
- Sanitize conference table, chairs, and remote controls in the boardroom.
- Clean and reset patio furniture, and empty trash in the boardroom.
- Sweep walkways and outdoor surfaces in the courtyard.
- Empty trash receptacles and clean seating areas in the courtyard.
- Remove debris, spot-clean stains, and maintain a tidy environment in the courtyard.
- Ensure lighting and outdoor fixtures are functioning in the courtyard.
- Assist with lighting and maintain firewood and fires as needed in the courtyard.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
