Night Audit ("Auditor/a de Turno Nocturno") ON CALL

Azul Hospitality • Santa Barbara, CA

81d • $19 - $22

About The Position

The position involves recording, processing, and analyzing the day's closing figures, completing required reports, and ensuring that all credit transactions are balanced. The role includes attending to guests' needs, such as registration, checkout, cashiering, and making wake-up calls. The individual will act as the Manager on Duty (MOD) during night-time hours and will be responsible for various administrative and clerical tasks.

Requirements

• High school or equivalent education required.
• Experience in the hospitality industry preferred.
• Experience in a front desk or customer service role preferred.
• Accounting experience preferred.
• Good communication skills, verbal, written, and electronic.
• Considerable knowledge of complex mathematical calculations and computer programs.
• Detail-oriented with outstanding organizational and communication skills.
• Basic computer skills and computational ability.
• Ability to effectively deal with internal and external customers.

Nice To Haves

• Experience in a front desk or customer service role.
• Accounting experience.

Responsibilities

• Acts as the MOD during the night-time hours.
• Greets and welcomes guests upon arrival.
• Performs guest registration and checkout procedures.
• Accepts payment for guests' accounts at registration and checkout.
• Maintains a house bank and makes deposits with accurate reports of receipts daily.
• Handles cash transactions and balances a cash drawer.
• Acknowledges rewards members and returning guests.
• Manages guest bookings and upselling opportunities.
• Handles all guest inquiries and requests courteously and professionally.
• Performs daily audit procedures as set forth by the hotel and company.
• Completes Daily Report, Comp Reports, and other assigned reporting.
• Balances all cash receipts and work performed during the audit shift.
• Prepares the front office for the AM Shift and resets the day's business.
• Maintains all nightly reports to inform day hotel management of overnight activities.
• Acts as PBX operator during the audit shift.
• Ensures all wake-up calls are made in a timely fashion.
• Assists/directs hotel guests and emergency personnel in case of an emergency.
• Posts charges for room, food, liquor, or telephone.
• Makes reservations for guests.
• Reviews current day's arrival reports and checks special request reservations.
• Attends all scheduled training, departmental, and hotel meetings.
• Ensures awareness of special promotions and scheduled shuttles.
• Practices safe work habits to avoid injury.
• Maintains lobby cleanliness and organization.
• Assists with handling mail, packages, facsimiles, and guest items.

Benefits

• Full-Time/Part-Time position.
• Salary range of $19.00 - $22.50 Hourly.
• Graveyard shift.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees