Night Audit Associate
About The Position
Join Our Team at Scottsdale Camelback Resort! Are you a night owl who enjoys creating a welcoming environment and keeping things running smoothly behind the scenes? Join our team as a Night Auditor, where you’ll play a key role in ensuring exceptional guest experiences and the accuracy of our daily financial operations. What You’ll Do Every night brings something new! You’ll: Greet and assist guests with requests — from small maintenance tasks to late check-ins. Escort guests to their villas and handle guest deliveries as needed. Secure the Clubhouse at closing time and tidy the pool area. Welcoming and assisting guests with check-ins, check-outs, and general inquiries. Handling guest issues promptly and courteously. Answering and directing phone calls to the right departments. Performing nightly audit functions such as reconciling transactions, maintaining key logs, filing registration cards, and preparing audit reports. Supporting special projects and maintaining resort safety standards. Perform six nightly interior property tours — at least three on foot to ensure detailed oversight.
Requirements
- Previous hotel or resort front desk and customer service experience.
- Strong communication and multitasking skills in a fast-paced environment.
- CPR/AED certified (or willing to complete training).
- Basic computer skills and cash handling experience.
- Valid driver’s license (golf cart certification provided).
- This role requires being on your feet, walking, and moving throughout the property for much of your shift.
- You should be able to lift up to 30 lbs and comfortably perform physical tasks such as bending, reaching, and kneeling.
Responsibilities
- Greet and assist guests with requests
- Escort guests to their villas and handle guest deliveries as needed
- Secure the Clubhouse at closing time and tidy the pool area
- Welcoming and assisting guests with check-ins, check-outs, and general inquiries
- Handling guest issues promptly and courteously
- Answering and directing phone calls to the right departments
- Performing nightly audit functions such as reconciling transactions, maintaining key logs, filing registration cards, and preparing audit reports
- Supporting special projects and maintaining resort safety standards
- Perform six nightly interior property tours
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
