Part Time Night Audit Agent - Hilton Garden Inn
About The Position
The Hilton Garden Inn of Morgantown, WV is conveniently located in the Suncrest Towne Centre just steps from shopping and dining. It is also just minutes away from Ruby Memorial Hospital, West Virginia University, Mountaineer Field and the WVU Colluseum. Come join our fantastic team! When the world winds down, we’re just getting started—and we’re looking for a dependable, detail-oriented Night Auditor to be the calm, welcoming presence for our guests after dark. As the first and last point of contact for many travelers, you’ll play a key role in creating a safe, smooth, and friendly overnight experience while keeping our daily financial operations balanced and accurate. If you enjoy working independently, staying organized, and delivering great service with a smile (even at 2 a.m.), this might be the perfect fit for you.
Requirements
- Must be 18 years or older
- Reliable transportation required
- High school diploma or equivalent (hospitality education a plus)
- Prior front desk or customer service experience preferred
- Strong communication, multitasking, and problem-solving skills
- Comfortable using computers and hotel reservation systems
- Ability to stay calm and professional in fast-paced or unexpected situations
- Flexible availability, including overnights, weekends, and holidays. Primarily Friday and Saturday night availability
Responsibilities
- Greet and welcome guests with a friendly, professional demeanor
- Handle check-ins, check-outs, reservations, phone calls, emails, and wake-up calls
- Respond promptly to guest requests, questions, and concerns
- Communicate special requests and VIP arrivals to the appropriate teams
- Audit, balance, and report on Front Office and Food & Beverage transactions
- Review room rates, adjustments, corrections, and zero-balance folios
- Prepare daily audit reports and distribute to management
- Identify and report credit card settlement variances
- Follow the Night Audit checklist to ensure accuracy and timeliness
- Assist with light cleaning, organizing, and laundry folding during downtime
- Help inspect rooms and assist housekeeping or other departments if needed
- Step in to assist with room cleaning when short-staffed
- Complete special projects or additional duties as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
