Newborn Screening Program Community Liaison/Administrative Assistant - Clinical Genetics

UCLA Health•Los Angeles, CA

27d•$26 - $37•Onsite

About The Position

Under general supervision of the Program Director (PD) at the UCLA Area Service Center (ASC) for the California Newborn Screening Program (NBS), the Newborn Screening Community Liaison (CL) is an Administrative Assistant responsible for providing patient education, data maintenance and community outreach. The CL will offer some administrative support and will maintain case management activities for non-positive NBS results and data verifications. Primary responsibilities include, but are not limited to participating in mandated facility site visits and office meetings, overseeing NBS office inventory, drafting reviewed correspondence and facilitating consultation to assigned home birth providers based on NBS regulations. The CL will also send specialty care/CCS referrals, generate reports and analysis using NBS internal and external databases, verify patient information for accuracy, complete data entry and will assist in community outreach and educational QI activities within our ASC region (Los Angeles, Ventura, Santa Barbara and San Luis Obispo Counties). The CL will be responsible for conducting these activities based on the Program Director's assignment and in collaboration with our ASC or Genetic Disease Screening Program team members. The CL will develop workflows to ensure daily/weekly/monthly/annual assignments are organized and coordinated according to health sensitivity and dedicated timelines. The CL will assist with the general operating support for our Annual GDSP/All staff meeting and will disseminate NBS results to pediatric providers upon request. This is a part-time, limited position that may convert to career.

Requirements

Minimum one year of recent experience in Public Health, Healthcare or Maternal/Child health.
Proficient computer skills including Word, Excel, PowerPoint, and Outlook.
Self-directed with ability to work remote and independently while collaborating with an interdisciplinary team.
Excellent written and oral communication required.
Experience and comfort running reports and compiling data.

Nice To Haves

Bachelor's degree in Public Health, Health Education, Social Work or related science field.
Ability to complete data charts in excel or other statistical software.
Comfortable with public speaking and organizing priorities with minimum supervision.
Ability to communicate with and work with clinicians, families and other state agencies for patient care.
Prior public health or health care experience or knowledge of maternal child health agencies.
Case management/utilization management, health education and/or discharge planning experience a plus.
Oral English/Spanish language skills to communicate effectively verbally and in writing.
Experience handling/completing referrals to state agencies for pediatric providers and or hospital unit.

Responsibilities

Providing patient education
Data maintenance
Community outreach
Administrative support
Maintain case management activities for non-positive NBS results and data verifications
Participating in mandated facility site visits and office meetings
Overseeing NBS office inventory
Drafting reviewed correspondence
Facilitating consultation to assigned home birth providers based on NBS regulations
Send specialty care/CCS referrals
Generate reports and analysis using NBS internal and external databases
Verify patient information for accuracy
Complete data entry
Assist in community outreach and educational QI activities within our ASC region (Los Angeles, Ventura, Santa Barbara and San Luis Obispo Counties)
Develop workflows to ensure daily/weekly/monthly/annual assignments are organized and coordinated according to health sensitivity and dedicated timelines
Assist with the general operating support for our Annual GDSP/All staff meeting
Disseminate NBS results to pediatric providers upon request