New West Mifflin Dunkin is Hiring Shift Leaders!

Dunkin' Donuts • West Mifflin, PA

403d • $29,120 - $37,440

About The Position

The Shift Leader position at Dunkin' under Heartland Restaurant Group involves overseeing daily operations, managing team members, and ensuring excellent customer service. This role is essential for maintaining a positive work environment and delivering quality service to customers while providing leadership and training to staff.

Requirements

• 1 year of leadership experience in a hospitality or restaurant setting.
• Strong customer service skills.
• Ability to manage and lead a team effectively.
• Flexibility to work various shifts, including day and night.

Nice To Haves

• Experience in a fast-paced restaurant environment.
• Previous experience in shift management.

Responsibilities

• Oversee daily operations of the restaurant during shifts.
• Manage and train team members to ensure high-quality service.
• Ensure compliance with health and safety regulations.
• Handle customer inquiries and resolve issues promptly.
• Assist in inventory management and ordering supplies.

Benefits

• 401(k)
• Employee discount
• Flexible schedule

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: No Education Listed