New Student Mentor [Federal Work Study] Pool

Clackamas Community College • Oregon City, OR

238d

About The Position

Clackamas Community College Federal Work Study provides part-time jobs for current students with financial need, allowing them to earn money to help pay education expenses for the 2024-2025 academic year. The program encourages community service work and work related to the student's course of study. Students may work up to 19.5 hours per week while classes are in session and receive a monthly paycheck (based on an hourly wage) that they can use for educational expenses. CCC is committed to continuous improvement and innovation in support of student-centered teaching and learning. We are committed to understanding and dismantling systems of oppression and to co-creating a more equitable educational system that in turn fosters a more equitable society. We strive to be a student-ready institution that supports and partners with students to promote discovery and growth. We work to mobilize community-wide awareness and action related to College strategic priorities and seek to build relationships in support of community well-being. At CCC, individuals are celebrated for their experience and expertise, and are validated for their unique perspectives. CCC encourages faculty, staff, and students to be engaged in ways that reflect their needs and interests.

Requirements

• Enrolled in at least 6 credits at CCC (enrollment requirement waived in summer term)
• Maintain satisfactory academic progress
• Must be awarded work-study funds

Nice To Haves

• Friendly and outgoing: able to interact with many different people throughout the day
• Dependable and reliable, recognizing that this position serves an important role for supporting students on campus
• Professionalism, recognizing that this position represents the Clackamas CC service areas and is viewed as a staff member on the campus
• Good written and verbal communication skills
• Ability to handle a changing environment and a wide array of student needs
• Ability to think on one's feet and not get flustered
• Basic College awareness and eagerness/willingness to learn
• Strength in collaboration and being part of a team that is all about student support
• Self-motivated: will take initiative to solve problems and complete tasks

Responsibilities

• Serve as a designated representative of the Clackamas CC student services areas
• Partner with Clackamas CC service staff to support students with getting registered and prepared to start classes
• Greet students and provide assistance to students as needed
• Help identify and clarify student needs and provide resource information and connections
• Answer questions in-person, respond to and send emails, and make and answer phone calls to students in support of getting registered and prepared for classes
• Support students in understanding basic steps to getting started at the college and help create a welcoming and inclusive space for all students to ask questions and make connections
• Connect students with service areas and schedule appointments for students with Navigators, Admissions, Advising, Tutoring, etc.
• Help students with account log-ins and accessing their accounts including MyClackamas, self-service, Moodle, and Navigate
• Assist students with registering for classes in the online system
• Be familiar with and refer students to the different student services and resources housed in the Wacheno Welcome Center
• Understand FERPA rules and regulations and maintain student confidentiality, following all data integrity rules
• Maintain space in a clean and orderly manner

Benefits

• Part-time job opportunity
• Flexible work schedule
• Experience in a customer service-oriented environment
• Opportunity to support fellow students

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed