New Product Development Engineer - Thermal

Electrical Reliability Services•Westerville, OH

About The Position

Vertiv is seeking a New Product Development Engineer - Thermal to strengthen our thermal development team for liquid cooling and traditional cooling applications. This role supports mechanical, electrical, quality, monitoring, controls, and troubleshooting for high-density and liquid cooling products. The ideal candidate will possess deep expertise in thermal dynamics, demonstrate strong leadership skills, and drive continuous improvement initiatives.

Requirements

Bachelor's degree in Mechanical Engineering, Thermal Engineering, or related field required; Master's or MBA preferred.
Minimum of five years of experience interacting with customers on a technical level.
Deep expertise in thermal dynamics and proven ability to optimize complex thermal systems.
Experience with high-density and liquid cooling systems.
Strong leadership skills and ability to mentor technical teams.
Excellent communication, organizational, and time management skills.
Ability to read and interpret electrical diagrams, piping drawings, and blueprints.
Proficiency in Microsoft Office and web-based technologies.
Positive attitude, flexibility, and ability to work independently.

Nice To Haves

Familiarity with glycol and water quality and Vertiv thermal products (preferred).

Responsibilities

Lead new product development projects by interfacing with R D engineering and product management to implement the Global Serviceability Specification in new products.
Monitor new product quality, track initial startups, and provide feedback to engineering and product management.
Represent Vertiv Services at design reviews, product reviews, and phase gate reviews, and provide updates to management.
Assist in the design and testing of new products from a service perspective and act as the Vertiv Services representative on the engineering change control board.
Develop maintenance and troubleshooting procedures with engineering assistance and provide technical expertise in creating service plans for new products.
Support logistics for parts research, spare kits, and sourcing, and lead the development of service-related documentation and source material for beta training classes.
Attend beta startups and first-article startups to ensure service readiness.
Drive technology innovation by integrating IoT sensors, predictive analytics, and cloud-based platforms into service offerings.
Collaborate with R D, Offering Management, and global business units to accelerate technology readiness and ensure seamless integration of mature technologies into mainstream operations.
Implement best practices and innovative solutions to improve service efficiency, reliability, and sustainability.
Provide technical guidance across mechanical, electrical, monitoring, and control systems for high-density power and cooling applications.
Create technical service documentation, service standards, and training content for emerging technologies, while monitoring industry trends and incorporating advancements into service strategies.