New Patient Lead Operator
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About The Position
Borinquen Medical Centers is located in Miami, FL and is seeking to hire a full-time New Patient Lead Operator. The New Patient Lead Operator will transfer calls to correct destination and assist callers as needed. Employee will also register and/or oversee the registration of patients for treatment in the clinic, ensuring that all policies and procedures are observed. Assists with the planning, coordination, and supervision of the administrative activities of the department. Prepares forms, verifies insurance benefits, and explains financial requirements to patients. Answering incoming new patient communication calls, registering these patients, and placing follow-up outbound calls to remind new patients of their appointments.
