New Patient Intake Specialist - Memorial City

Oncology Consultants P A • Houston, TX

6h • Onsite

About The Position

SUMMARY: The New Patient Intake Specialist requires skill in planning, organizing and coordinating the delivery of patient demographic information, medical records, and patient medical history to the clinical staff prior to the first appointment.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Schedule new patient appointments Receive phone calls or walk-in new patients Complete New Patient Intake form accurately Enter the demographic details into two systems (NextGen/ARIA) accurately Obtain all records for the upcoming appointment Ensure chart is complete and prepare chart for the patient visit Other responsibilities as needed

Requirements

• Professional, dependable, and personable
• Ability to multi-task and perform under the pressure of a high volume office
• Possess excellent customer service skills
• Be efficient, accurate and have a friendly confident demeanor
• Familiar with HMO, PPO, Medicare, Medicaid
• Ability to gather information and complete new patient intake form accurately
• Possess strong computer skills as well as written and verbal communication skills
• Experience with high volume patient flow (40 - 60 patients in clinic per day)
• Ability to work independently – sets priorities, multi-tasks and is able to resolve problems.
• Maintain confidentiality, adhering to all HIPAA guidelines/regulations
• 2 years of experience in Medical Office procedures.

Nice To Haves

• Bilingual Spanish or Vietnamese, preferred

Responsibilities

• Schedule new patient appointments
• Receive phone calls or walk-in new patients
• Complete New Patient Intake form accurately
• Enter the demographic details into two systems (NextGen/ARIA) accurately
• Obtain all records for the upcoming appointment
• Ensure chart is complete and prepare chart for the patient visit
• Other responsibilities as needed

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed