New Patient Coordinator

RPM Staffing ProfessionalsParis, TX
8h

About The Position

We’re looking for a friendly, organized New Patient Coordinator to be the first point of contact for a Med Spa. This role supports new patients, manages calls, and ensures a smooth onboarding experience.

Requirements

  • Strong customer service and communication skills
  • Comfortable with computers and digital forms
  • Ability to multitask and stay organized

Nice To Haves

  • Med Spa or medical office experience
  • Strong technology skills
  • Experience with patient coordination or lab workflows

Responsibilities

  • Answer incoming calls as the primary phone contact
  • Help new patients complete intake paperwork and enter info into the system
  • Send, track, and follow up on all lab orders
  • Troubleshoot patient issues with forms, labs, or access
  • Communicate with lab companies regarding payment or order issues
  • Upload and organize charts after clinic as needed
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