New Patient Coordinator (Lawrence)
About The Position
You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient. Duties include but are not limited to: Taking clear x-rays. Taking clear photos. Taking accurate scans for retainers. Assisting in sterilizing equipment. Maintaining clean working environment (not limited to picture & X-ray area). Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC. Assist in meeting and/or exceeding monthly and annual clinic goals. Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics. In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks. Participate in Marketing Events Other tasks as assigned.
Requirements
- High School Diploma/ GED
- New Patient Coordinators should have the ability to work independently, and in a team setting.
- Computer skills
- New Patient Coordinators should have the ability to travel & transport self to other practice locations.
- Minimum 6 months Chairside experience.
- Travel availability Speedway and Greenwood
Nice To Haves
- Bilingual - Spanish
Responsibilities
- Greeting new patients and welcoming them to the practice
- Taking records (pictures and x-rays)
- Taking clear x-rays
- Taking clear photos
- Taking accurate scans for retainers
- Assisting in sterilizing equipment
- Maintaining clean working environment (not limited to picture & X-ray area)
- Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC
- Assist in meeting and/or exceeding monthly and annual clinic goals
- Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics
- Perform all duties and responsibilities of your role including administrative tasks when traveling to another clinic
- Participate in Marketing Events
- Other tasks as assigned
Benefits
- Paid Training
- Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
- Clinical Bonuses
- Paid Time Off
- Holiday Pay
- Medical, Dental, Vision, and Life Insurance
- Accident Insurance
- Short-Term Disability
- Long-Term Disability
- Employee Assistance Program
- Health Savings Account
- Dependent Care Account
- 401(k) and matching
- Pet Insurance
- Tuition Assistance Program
- Identity Theft Protection
- MetLife MetLaw Legal Insurance
- Transit Reimbursement - Commuter Account
- Free and discounted Orthodontic Treatments
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
