NEW PATIENT COORDINATOR, FHHI - HOME INFUSION

Froedtert • Milwaukee, WI

14d • Hybrid

About The Position

Coordinates the intake, triage and disposition of the care needs of patients in a complex, multidisciplinary clinic and/or ancillary setting. May be responsible for management of the program outcomes database (department specific). Duties include a high degree of patient interaction (via phone), faculty and referring physician interaction, utilization of patient information, coordination of insurance documentation, creation of patient medical records, maintenance of program schedules and triage of a high volume of incoming telephone calls.

Requirements

• A minimum of 2 years of experience in an office or health care setting is preferred.
• Associate Degree is required. In lieu of degree, 3+ years of experience in intake, triage and referral facilitation is required.
• Must have excellent computers skills; proficiency in Microsoft Office Suite including Access Data Base skills, medical terminology, typing and office equipment is required.
• Excellent prioritization and multi-tasking skills necessary.
• Must have excellent communication skills.
• Understanding of health care facilities and processes.
• Scheduling background in a healthcare setting.

Nice To Haves

• Bachelor's Degree

Responsibilities

• Coordinates the intake, triage and disposition of the care needs of patients
• Management of the program outcomes database
• Patient interaction (via phone)
• Faculty and referring physician interaction
• Utilization of patient information
• Coordination of insurance documentation
• Creation of patient medical records
• Maintenance of program schedules
• Triage of a high volume of incoming telephone calls

Benefits

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree