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Lead Regional VQD Strategy and System Enhancements. Interface with cross-functional leaders across Sales, Supply Chain, and Manufacturing to improve the effectiveness, efficiency, and predictability of North American Hold Operations leading to a reduction in Hold cycle time and improved customer ETA. Lead the development of regional VQD business strategy as well as repair data and systems strategies related to innovating the processes and systems used to: establish initial suspect range, target suspect range, manage hold unit priority and customer ETA.