New Member Sales - Sales Support Associate I

Armed Forces Insurance • Leavenworth, KS

31d • $43,000 - $49,000 • Hybrid

About The Position

New Member Sales - Sales Support Associate I Starting Pay $43,000 to $49,000/yr, depending on experience We do not pay commissions. This is the annual rate of pay. Location Headquarters is located in Leavenworth, KS Additional Satellite office on Fort Leavenworth available, contingent upon training and performance Work from Home Requirements This position may be eligible for 50% telecommuting after the training period and with satisfactory job performance. What we are looking for Are you an outgoing individual who learns quickly and is looking to join a team atmosphere? We're looking for you! As our insurance industry-leading company continues to expand, we need an enthusiastic multi-tasker who is looking for room to grow in our generation. As a member of the New Member Sales Team, you’ll be responsible for providing sales support to aid in expanding of the company's book of business for Property and Casualty insurance products. We are looking for a self-motivated individual who responds to and initiates face-to-face, telephone, email, and written communications with policyholders/prospects for the purpose of servicing AFI (includes AFI and AFIA) products.

Requirements

• High School Diploma or GED
• At least 2 years of direct customer service or relevant experience
• Associate Degree or BA/BS may be substituted for this requirement
• Excellent verbal and written communications skills, to include a courteous, confident demeanor and appropriate use of grammar and vocabulary
• A provable track record of assertiveness, dependability, trustworthiness, strong communication skills and ability to support sales targets
• Demonstrates sound judgment and decision-making skills
• Keyboard skills of at least 35 wpm
• Successful completion within 90 days of standardized training in Principles of Insurance, Dwelling Coverages, Homeowner Coverages, and Personal Auto Coverages if incumbent did not have prior experience in a position with this requirement

Nice To Haves

• Working knowledge of MS Outlook, Excel and Word
• Prior knowledge of the insurance industry, insurance products risk management profiles, and related state and federal regulations
• Ability to accomplish work according to established priorities and procedures

Responsibilities

• Makes outbound calls to customers or interested third parties to provide or obtain additional information and follow up on previous contacts
• Takes inbound calls as needed.
• Assists Agents with fulfillment of application processing and following up with required documentation.
• Provides maintenance of AFI policies for retention of membership.

Benefits

• Full benefits package including health, dental, vision, life & disability insurance including an employee assistance program (EAP)
• 401(k) including employer match & safe harbor contributions
• Generous paid time off policy, medical leave, volunteer time off and 9 paid holidays
• We support employee training and professional development opportunities with a tuition reimbursement program and continuing education and re-certification opportunities
• Volunteering and community engagement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED