About The Position

At Adams Homes, we like to create win-win situations for our employees, craftsmen, and our clients. For the last 30 years, our success is based upon keeping things simple along with the design, quality, and affordability of our homes. We recognize that people are truly what makes the difference and that you are only as good as the people with whom you surround yourself. We’re seeking an Entry Level Permitting & Warranty Coordinator to join our North Raleigh division. Full time Monday-Friday 8:00am-5:00pm.

Requirements

  • A positive 'Can Do!' attitude
  • Strong work ethic
  • Coachable team player
  • Organized with excellent follow-up habits
  • Able to manage a timeline-based workflow

Nice To Haves

  • Experience in construction or warranty services is a plus

Responsibilities

  • Ordering blueprints, surveys, and other necessary documents for home building permit applications
  • Maintaining permit tracking report
  • Following up weekly on permit applications
  • Dropping off/Picking-up homebuilding permit applications. Reliable transportation required
  • Schedule and supervise subcontractor repairs
  • Respond to all incoming warranty requests by following standard procedures set by the Production Manager
  • Trouble-shoot construction-related issues, explain details of the written warranty provided by customers, and coordinate schedules of parties involved
  • Schedule inspections with homeowners, assess routine warranty claims, and complete all service requests
  • Evaluate subcontractor and product performance while providing up-to-date information to the Production Manager
  • Maintain detailed Warranty Report
  • Document all warranty-related communication
  • Communicate with Local/State Municipalities as needed per home
  • Answer all incoming calls and route accordingly
  • Process weekly invoices for approval
  • Order office supplies as needed
  • Use a computer daily for tasks such as email, word processing, and spreadsheets.

Benefits

  • Competitive compensation program
  • Hands-on training program
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