New Home Specialist
About The Position
Are you interested in joining a company culture where accountability, top performance, and teamwork are valued and rewarded? Tri Pointe Homes is dedicated to insightful design and superior craftsmanship, we are setting a new standard in homebuilding and customer experience. If this sounds like a career for you, apply to be a part of our great team. Tri Pointe Homes Las Vegas is looking for an experienced, enthusiastic individual to join our talented group as a New Home Specialist. Position Highlights: Generates and responds to online leads and inquiries with the goal of scheduling appointments and ultimately achieving sales.
Requirements
- High School Degree or equivalent required. Bachelor’s degree in Sales and/or Marketing preferred.
- A minimum of 3 years of sales experience, new home sales, or resale experience preferred
- Real estate license, if required by state law.
- Current working knowledge of homebuilding and the residential real estate industry.
- Familiarity with SalesForce or another similar customer relationship management (CRM) system.
- Familiarity with JD Edwards.
- Proficient in Microsoft applications including Outlook, Word, and Excel.
Responsibilities
- Proactively connects with potential prospects and Realtor inquiries with the intent to drive traffic to communities.
- Answers general phone and web inquiries and ensures that all leads are responded to on time, per Company expectations.
- Proactively reaches out to active prospects with the intent to set appointments with the field New Home Advisors in specific communities (recent/previous traffic, interest lists, etc.).
- Sets and confirms appointments to visit the community sales offices with appropriate follow-up as needed.
- Adds new prospect information into SalesForce CRM and maintains/updates relevant information until the lead is transferred to a community New Home Advisor. This includes updating notes as customers respond to emails and calls.
- Generates workflow letters by the community in SalesForce CRM.
- Tracks online conversion ratios (appointments/sales, leads/converted appointments, appointments made/appointments kept) and reports information to the management team.
- Collects and responds to realtors and public event RSVPs. Relays timely and important information to management and community New Home Advisors leading up to specific events.
- Maintains current knowledge of all available products, inventory, events, etc.
- Visits all communities monthly to maintain knowledge, updated photography, driving directions, and other community specifics.
- Attends and actively participates in sales meetings.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
