New Home Product Specialist - PART TIME

Williams Homes, Inc. • Bozeman, MT

115d

About The Position

Williams Homes is a privately held homebuilder based in Southern California. Founded in 1997, the company is built on the principles of integrity, trust, and partnership. Over the past 10+ years, Williams Homes has consistently entered new markets such as Central Coast, CA, Montana, Idaho, Texas, and this year Sacramento, CA and the High Desert, CA. The company prides itself on being a nimble and entrepreneurial family-owned business, allowing it to operate in various markets. Williams Homes is committed to the long-term success of the company and its employees, fostering a culture where employees are considered family members. The New Home Product Specialist position is part-time, requiring work four days a week, rotating between sales offices in Belgrade and Bozeman, Montana. This is not a remote position.

Requirements

• High school diploma required.
• Entry-level position with customer service and people-oriented work experience required.
• Strong knowledge of MS Office Suite, Adobe, DocuSign, and ability to learn company CRM software (Newstar).
• Must have great energy, presence, and a positive attitude.
• Possess strong work ethic, interpersonal, organizational, communication, and time management skills.
• Required to work 5 days a week, including weekends and some holidays.
• Must be able to lift up to 25 lbs.
• Required to be on your feet.

Responsibilities

• Greet and engage visitors to establish relationships and determine their needs and preferences.
• Provide information about the community, company, brand, and individual homes, explaining features and benefits.
• Distribute brochures, maps, mortgage information, price sheets, and other necessary information.
• Set outstanding expectations for customer service.
• Build relationships with customers by providing excellent service and answering their questions.
• Complete the full model opening process to ensure homes are presentable.
• Manage and maintain models and community as if it were a personal retail business.
• Work with the Community Manager to ensure timely and accurate completion of weekly reports.
• Audit the Williams Homes website weekly for accuracy and up-to-date information.
• Manage MLS listings, ensuring quality photos and descriptions.
• Conduct weekly follow-ups with buyers regarding the progress of their homes.
• Collaborate with the Online Advisor to ensure appointments are kept.
• Work with the Community Associate/Manager and marketing department to create customer information materials.
• Maintain the company CRM software, entering and managing data accurately.
• Assist in updating documents in SharePoint.
• Prepare contracts for the Community Associate/Manager.
• Keep inventory of supplies and marketing materials for the sales office.
• Refrain from discussing sales pricing, option pricing, lending terms, or any part of the sale or contract.
• Be open to coaching and ongoing training.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED