New Home Counselor

Brookfield Residential Services • Fairfax, VA

287d

About The Position

At Brookfield Residential, a leading North American land developer and homebuilder for over 65 years, we have had one goal in mind - creating the best places to call home. From the development of award-winning, master-planned communities to the creation of well-designed homes, we are committed to cultivating exceptional life experiences for our customers, partners, employees, and members of the community. As part of Brookfield — one of the largest alternative asset managers in the world — we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound Sustainability practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures — we are reimagining real estate from the ground up. If you're ready to be a part of our team, we encourage you to apply.

Requirements

• High school diploma, with a minimum 3 years' experience in sales.
• Post-secondary diploma or degree in business or related area preferred.
• Outstanding sales and customer service record.
• New home or residential home sales experience is preferred.
• Proficient computer knowledge and skills.
• Exceptional time-management and organizational skills.

Responsibilities

• Driving the overall sales process.
• Maintaining continual development and implementation of effective and efficient sales and administration programs.
• Providing product and company information.
• Building relationships with internal and external stakeholders to help drive leads and convert prospects into buyers.
• Ensuring the effectiveness of the overall sales process.
• Actively participating in meeting or exceeding the sales targets and goals as specified in the Business Plan.
• Continually looking for ways to improve sales pace and/or customer satisfaction by suggesting and evaluating innovative ideas.
• Assisting with the development and implementation of a continual prospecting plan through all communication mediums (phone, email, web, etc.).
• Influencing prospects to purchase a home.
• Welcoming/greeting all prospects and delivering personalized presentations.
• Ensuring that our products from the sales center, Quick Move-in homes, and Model Homes are presented professionally and marketed according to company standards.
• Presenting and reviewing all new home sales agreements with customers and entering agreements into appropriate computer systems.
• Effectively corresponding with prospects/homeowners and following up with all leads.
• Recognizing that business is built on customer satisfaction and commitment to customer satisfaction.
• Maintaining daily interaction with construction and purchasing departments on any changes or problems relating to sales.
• Providing innovative marketing solutions, alternative channels and points of product differentiation.
• Creating ongoing and detailed competitive analyses, developed through constant review of product positioning, sales prices, premiums, and marketing incentives.
• Delivering weekly reports.
• Assisting the negotiations and conflict resolution as it relates to challenging situations in the course of a sale and close of escrow.
• Ensuring that all required information for the successful execution of sales contracts is submitted timely and accurately to the appropriate departments.

Benefits

• Competitive compensation.
• Excellent extended medical, dental and vision benefits beginning day 1.
• 401(k) matching, vesting begins day 1.
• Career development programs.
• Charitable donation matching.
• Paid Volunteer Hours.
• Paid parental leave.
• Family planning assistance including IVF, surrogacy and adoptions options.
• Wellness and mental health resources.
• Pet insurance offering.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Heavy and Civil Engineering Construction
• Education Level: High school or GED