New Employee Welcome Center Coordinator
About The Position
Reporting to the New Employee Welcome Center’s Manager, this position will be responsible for the daily operations of the New Employee Welcome Center, serving as the primary point of contact for routine onboarding activities and HR-related questions. The HR Coordinator will coordinate logistics, distribute communications, processes transactions, and maintain records related to onboarding activities the New Employee Welcome Center supports in compliance with established policies and regulations. The position will triage and respond to basic inquiries escalating more complex questions and matters to the New Employee Welcome Center Manager or Division HR. Additionally, the role will will work closely with LinkUW and the Office of Human Resources' Internal Operations team to order supplies and maintain equipment. The position will assist in the training of Student Hourly employees and may contribute to the planning, scheduling, assignment, and review of their work. This position is expected to work onsite at a designated campus location 100% of the time.
Requirements
- Prior experience working in an administrative role in a professional office setting.
- Excellent customer service skills, which include patience, attentiveness, clarity, as well as being timely, responsive, intuitive, positive, calm, helpful; can listen and checks for understanding.
- Effective oral, written, and non-verbal communication skills with internal and external customers.
- Strong computer skills and use of software applications including MS Office Suite.
- High School Diploma
Nice To Haves
- Experience in human resources or related field.
- Ability to maintain a high level of attention to detail in an environment where distractions may occur, and multi-tasking is often required.
- Experience working in higher education.
- Experience with auditing, data collection, data organization, and/or preparing and filing reports.
- Experience in a complex organization with multiple stakeholders and motivating groups.
Responsibilities
- Enters, reviews, and processes HR transactions according to established policies and procedures
- Serves as a point of contact to employees, managers, and internal and external stakeholders.
- Responds to inquiries and escalates more complex issues to the appropriate authorities
- Creates and maintains various HR specific reports, databases, and/or records to ensure compliance with established policies, procedures, and legal rules and regulations
- Manages the dissemination of HR related communications to various audiences under the direction of leadership
- Schedules logistics and secures resources for recruitment processes, onboarding activities, payroll functions, and/or other HR related activities
- Audits and tracks compliance for various HR functions such as performance evaluations, onboarding, off boarding, criminal background checks, and credentialing
Benefits
- This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.
- For a summary of benefits, please see https://www.wisconsin.edu/ohrwd/benefits/download/univstaff.pdf.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
