New Development Community Manager - Student Housing

University PartnersCharlottesville, VA
1d

About The Position

University Partners is a vertically integrated student housing investment, development, and management firm with a nationwide portfolio. We specialize in creating high-performing student communities through thoughtful design, operational excellence, and strong local leadership. As we continue to grow, we’re looking for leaders who thrive in fast-paced environments and want to build something from the ground up. The New Development Community Manager is responsible for leading all onsite operations for a newly developed student housing community from pre-opening through stabilization. This role plays a critical part in driving lease-up performance, building the onsite team, and establishing operational standards that support long-term success. This position requires a hands-on, adaptable leader who can manage competing priorities, partner cross-functionally, and deliver results during a high-growth phase.

Requirements

  • 3+ years of experience as a Community Manager in student housing environment
  • Prior lease-up experience is required
  • Proven ability to lead teams in fast-paced, seasonal leasing environments
  • Strong understanding of student leasing cycles, operational execution, and financial performance
  • Experience with property management systems such as Entrata or similar
  • Strong communication, organization, and problem-solving skills
  • Ability to adapt quickly and lead through change

Responsibilities

  • Lead pre-opening and lease-up efforts, including readiness planning, staffing, and operational setup
  • Execute leasing strategies to meet occupancy, pre-leasing, and revenue goals aligned with the academic calendar
  • Monitor leasing performance, traffic, conversion, and pricing trends; adjust strategy in real time
  • Partner with marketing teams on outreach, events, and campus engagement initiatives
  • Recruit, hire, train, and manage onsite teams including Leasing Consultants and Maintenance staff
  • Establish performance expectations, schedules, and accountability across the team
  • Coach team members on student-focused leasing, customer service, and resident engagement
  • Manage operating budgets, expenses, and revenue in alignment with ownership expectations
  • Review financial reports, rent rolls, and variance explanations; recommend corrective actions
  • Ensure accurate leasing data, resident files, and reporting within property management systems
  • Oversee resident relations, service standards, and issue resolution in a student environment
  • Ensure compliance with Fair Housing, student housing regulations, and company policies
  • Maintain a safe, well-managed community during peak leasing and move-in periods
  • Partner with Development, Construction, Asset Management, and Regional leadership during transition from build to operations
  • Coordinate vendors, service providers, and campus-facing partners
  • Serve as the primary onsite representative for internal stakeholders and ownership

Benefits

  • Competitive compensation and benefits package
  • Relocation or housing accommodation support may be considered, depending on the project.
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