NEW CASE CLERK - CLERK OF COURTS
About The Position
As a New Case Clerk at the Adams County Courthouse, your primary responsibility will be to assist in the efficient operation of the Clerk of Courts office. This position greets and assists all visitors to the Clerk of Courts office while providing excellent customer service in an efficient, professional, and dignified manner. The New Case Clerk will conduct face to face, telephone, and video appointments with defendants, review their financial circumstances, and apply guidelines set by the Court. Must be able to maintain a firm, professional demeanor when dealing with the public. The successful candidate will be able to think independently in solving work-related problems, work effectively and efficiently under stressful conditions, and establish and maintain effective and cooperative working relationships with judges, attorneys, sureties, staff and the general public. Accuracy, attention to detail, the ability to handle multiple tasks with ease, good time management skills, and the ability to maintain confidentiality of information are essential to excel in this role.
Requirements
- High school diploma or equivalent.
- Proficiency in computer applications such as Microsoft Office.
- Proven customer service skills w/ good judgment, tact, and courtesy
- Ability to think independently in solving work-related problems
- Ability to work effectively and efficiently under stressful conditions
- Ability to establish and maintain effective and cooperative working relationships with judges, attorneys, sureties, staff and the general public.
- Accuracy and attention to detail
- Ability to handle multiple tasks with ease
- Good time management skills
- Ability to maintain confidentiality of information
Nice To Haves
- 1 year experience with court, court related, law firm and or law enforcement agency experience.
- Working knowledge of the PA Unified Judicial System
Responsibilities
- Assist in the efficient operation of the Clerk of Courts office.
- Greet and assist all visitors to the Clerk of Courts office.
- Provide excellent customer service in an efficient, professional, and dignified manner.
- Conduct face to face, telephone, and video appointments with defendants.
- Review defendants' financial circumstances.
- Apply guidelines set by the Court.
- Maintain a firm, professional demeanor when dealing with the public.
Benefits
- medical
- dental
- vision
- life insurance
- paid time off
- pension plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
