New Business Specialist
About The Position
Empire Life is looking to hire a New Business Specialist to join our Group Operations team! We are actively seeking candidates to fill a current, open position. Why pursue this opportunity Impactful work - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole. Play an integral role - this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of. Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers.
Requirements
- Completion of a University degree in business administration or related discipline
- 1+ years work experience in the insurance/financial services industry or an office environment
- Experience in a customer facing role
- Working knowledge of group products, contract provisions and administrative procedures
- Ability to present information clearly and logically to a variety of audiences (internal and external)
- Ability to think logically, analyze and solve problems
- Attention to detail/accuracy and the ability to prioritize and balance multiple tasks or projects
- If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.
Responsibilities
- Monitor the progress of multiple ongoing implementations and provide regular updates to the customers and distribution partners
- Apply knowledge of systems, products, processes and contract wording to quickly and efficiently resolve challenges that arise during the implementation process to ensure a smooth implementation process for the customer
- Work cooperatively with distribution partners and customers to ensure all information required to implement a new group is complete and accurate
- Manage the end to end implementation process; collaborates with the New Business Coordinators to ensure commitments are achievable and met
- Create a strong first impression of Empire by demonstrating a personal touch, being easy to do business with and professional
- Evaluate and gather additional information, if required; formulate and communicate decisions to ensure a smooth process for the client
- Work with appropriate peers to recommend and/or establish special contract and/or booklet presentation as required
- Liaise effectively with end customers, distribution partners and other business units
- Support the service and administrative requirements of the business unit
Benefits
- Competitive salaries with annual pay increases
- Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
- Competitive uncapped commission, for sales positions
- A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account
- Flexible work arrangements and an annual allotment of personal health days.
- Four weeks annual vacation from hire date
- A defined contribution pension plan with generous employer matching
- Top up programs for parental leave and compassionate leave
- Employer-sponsored wellness and recognition programs
- A cash employee referral program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
