New Business Manager

Experior Financial

1d•Remote

About The Position

Experior Financial Group Inc. is looking for an experienced and dynamic US New Business Manager to lead and develop our US New Business team. The ideal candidate is a collaborative and results-driven leader who thrives in a fast-paced environment, excels at mentoring and motivating teams, and is passionate about optimizing processes and driving operational excellence. This role requires a strategic thinker who can oversee daily operations, manage case workflows, coordinate with internal and external stakeholders, and implement improvements to enhance efficiency and performance across the department. As a member of our team, you will enjoy a positive work environment and be part of a dynamic group that values dedication and enthusiasm. We offer excellent opportunities for career development to those who are committed and strive for excellence.

Requirements

Minimum of 3-5 years in New Business, Underwriting, and/or Case Management within the insurance or IMO industry.
Minimum of 1-2 years of experience in a management or leadership position is required.
Must reside and be authorized to work in the USA.
Proven ability to lead, develop, and manage a high-performing team in a fast-paced environment.
Strong written and verbal communication skills, with the ability to deliver complex or sensitive information professionally and tactfully across multiple channels.
Excellent organizational, time-management, and prioritization skills, with the ability to meet tight deadlines and manage multiple initiatives simultaneously.
High level of technical aptitude, including strong computer skills and the ability to quickly learn new systems and tools.
Solution-oriented problem solver who remains positive and effective in a fast-paced environment.
Demonstrated accountability, reliability, and ownership of work, with strong attention to detail and accuracy.
Receptive to feedback, adaptable to change, and committed to continuous improvement.

Nice To Haves

Bilingual (English/Spanish) is an asset.

Responsibilities

Lead, manage, and continuously develop the US New Business team, overseeing daily operations, application review, case management, and coordination with carriers, agents, sales, and internal stakeholders to ensure underwriting requirements are met.
Utilize internal systems to process requests, review documentation, and communicate effectively, while maintaining and enhancing department procedures, workflows, and training materials.
Identify, recommend, and implement processes, technology, and operational improvements; proactively identify and resolve gaps and opportunities within the department.
Lead, mentor, motivate, and support the US New Business team by providing guidance, resources, training, and development opportunities to enhance individual and team performance.
Monitor and assess team performance throughout the year, provide ongoing feedback, conduct annual performance reviews, and address performance issues as they arise.
Support recruiting, hiring, onboarding, and training of new team members, ensuring successful integration and readiness to perform job responsibilities.
Provide regular department updates to senior management, lead weekly department meetings, and maintain visibility in all team and departmental activities.
Manage team attendance, including tracking vacation and sick time.
Perform additional duties related to the US New Business department as assigned by company leadership.