About The Position

The Sr Specialist, Developer Services is responsible for supervising, coordinating and administering developer-funded new water and wastewater system construction programs. This role involves reviewing and approving new development requests to determine if the proposed system can be adequately served by existing infrastructure to meet company and regulatory standards, or if improvements are required to extend service. The position requires interfacing with developers, developer engineers/contractors, company engineers and operations associates, and state/local regulatory bodies to ensure American Water processes and standards are followed and the installation of new water and wastewater projects are completed efficiently. Additionally, the role includes administering the cost estimation, funding and refund processes of developer-installed and Company-installed water and wastewater construction programs for new developments, coordinating with key American Water functional stakeholders, ensuring inspection during construction, and overseeing the turnover process to the local operations team. The Sr Specialist will also implement and foster the coaching and development of employees, support effective people management policies and practices, and ensure resources are developed and deployed appropriately.

Requirements

  • 4+ years' experience with a bachelor's degree or 10+ years' experience without a bachelor's degree in utility or land development or construction.
  • Experience in the water/wastewater field preferred.
  • Bachelor's degree in Engineering, Construction Management, Business Administration, or related field.
  • Knowledge of Engineering principles related to water and wastewater system design and operations.
  • Knowledge in utility construction or land development.
  • Strong verbal and written communications skills.
  • Strong interpersonal skills.
  • Leadership presence and ability to maintain collaborative relationships.
  • Computer literacy and competent in the use of work processing, spreadsheet, flow-charting.
  • Financial analysis skills, including budget management and basic accounting knowledge.
  • Ability to work independently on complex projects of large scope.
  • Strong quantitative and analytical skills; attention to detail.

Responsibilities

  • Review and approve new development requests to determine if the proposed system can be adequately served by existing infrastructure.
  • Interface with developers, developer engineers/contractors, company engineers and operations associates, and state/local regulatory bodies.
  • Administer the cost estimation, funding and refund processes of developer-installed and Company-installed water and wastewater construction programs.
  • Coordinate with key American Water functional stakeholders, including operations, finance, and customer teams.
  • Ensure inspection during construction and that as-built information is recorded and tracked properly.
  • Oversee the turnover process to the local operations team.
  • Implement and foster the coaching and development of employees.
  • Support manager to ensure effective people management policies and practices are developed and implemented.

Benefits

  • Competitive salary and health benefits package.
  • Opportunities to develop, grow, and evolve your career.
  • Focus on health & wellness, emotional & well-being, and savings for current & future goals.
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