New Business Customer Service Specialist

Zander Insurance • Nashville, TN

424d • $39,000 - $39,000 • Remote

About The Position

The New Business Customer Service Specialist at Zander Insurance plays a crucial role in supporting clients through the life insurance application process and providing exceptional customer service. This position is integral to the company's mission of protecting families and offers opportunities for professional growth within a stable and thriving organization.

Requirements

• High service aptitude and a service-oriented mindset.
• Ability to thrive in a fast-paced environment and demonstrate reliability.
• Tech-savvy with the ability to work efficiently from home occasionally.

Nice To Haves

• Experience in customer service or a related field.
• Familiarity with insurance products and services.

Responsibilities

• Assist clients with completing and signing their life insurance applications over the phone.
• Schedule insurance exams and address billing questions for clients.
• Respond to emails and requests for information regarding Zander's Identity Theft Protection.
• Make outbound calls and take inbound calls to provide information and support to clients.
• Apply sales methodologies and problem-solving strategies to position Zander products and services effectively.
• Collaborate with team members in a supportive environment focused on professional growth.

Benefits

• 401(k) with a 5% dollar-for-dollar company match.
• 100% employer-paid medical, dental, life, and disability insurance.
• Generous HSA contributions.
• 3 weeks of paid time off plus holidays.
• Flexible work schedule with telecommuting options.
• Opportunities for career advancement and leadership roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed