New Automotive Vehicle Product Specialist

Tom Naquin Auto Family•Elkhart, IN

About The Position

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our team as a New Car Product Specialist . This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience. In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding their new new vehicle, giving product demonstrations on their new vehicle and facilitating new car deliveries. You will learn about all of the newest vehicles and technologies on the market. We have an in-house training team dedicated to your success; offering online and in-store training programs with our manufacturers. At Tom Naquin Auto Family, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Tom Naquin Auto Family is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years. This will be a salaried position, with the opportunity to earn Customer Satisfaction bonuses and Department Volume bonuses!!!

Requirements

At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre-employment background check & drug screen

Responsibilities

Provide customers with initial product information & direct them to the appropriate dealership resources
Facilitate deliveries of new vehicles
Demonstrate and help setup new vehicles technologies like OnStar, SiriusXM, and more.
Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management