New Accounts Representative/Teller

West Union Bank • Harrisville, WV

2d • Onsite

About The Position

West Union Bank location in Harrisville, WV, is looking for an enthusiastic person to join our team as a full-time New Accounts Rep./Teller! West Union Bank encourages you to do your best, and provides room for you to grow, both in your skills and in your career. Our company is a fun and rewarding place to work. We greatly value educating our staff and in providing excellent customer service. We will give you opportunities to help your local community, both in and outside of your branch. Our business has successfully operated for over 130 years because we are driven by our commitment to our customers and employees. In order to represent our company, you'll need excellent interpersonal skills, need to enjoy helping people, have an interest in learning new tasks, and thrive in a high energy environment. Previous New Accounts/Teller experience preferred. You will open, process and do file maintenance for deposit accounts. You will also perform teller duties, including wire transfers. To be successful, you will need to stay up to date on key regulations and bank policies.

Requirements

• Excellent communication and telephone skills required.
• Works well with public and co-workers required.
• Operation of fax machine, adding machine, copier, and typewriter.
• Basic computer skills required.
• Knowledge and understanding of bank products.
• Knowledge and understanding of government rules and regulations pertaining to CD/IRAs and deposit accounts and bank policies and procedures for CD/IRAs and deposit accounts.
• Compliance with Bank Secrecy Act, OFAC and USA PATRIOT Act including accurate completion of CTR, Monetary Instrument log, Customer Identification Program for new customers, and new account activity profile.
• Identifies high risk accounts at account opening and reports suspicious activities to supervisor.

Nice To Haves

• Previous New Accounts/Teller experience preferred.

Responsibilities

• Opens and processes new demand and time deposit accounts including Prime Interest Accounts, IRAs, certificates of deposit; understands and is able to explain all disclosures given to customers.
• Provides customers with information on deposit accounts, rates, service charges, restrictions, and other relevant account information.
• Orders checks, debit cards, provides starter checks, and may perform wire transfers.
• Researches and resolves problems.
• Responds to customer inquiries on account status.
• Maintains files on accounts.
• Refers customers to other departments as appropriate.
• Keeps informed of changes in bank services or procedures.
• Complies with Bank Secrecy Act, Anti-Money Laundering, GBLA, OFAC and USA PATRIOT Act including Customer Identification Program for new customers, accurately completes new account activity profiles, identifies high risk accounts at account opening, and reports suspicious activities to supervisor.
• Performs all teller duties.
• Must be knowledgeable about the process of resolving compromised debit cards.
• Must be able to complete error resolutions for customers.
• Maintains daily reports, closes accounts and files all branch new accounts work.
• Works on Teller Line as needed.
• Duties as assigned.

Benefits

• 401(k): We match half of what you invest, up to the Bank paying 3% of your annual rate of pay.
• Comprehensive Dental & Eye Insurance: We pay 100% of Employee Dental and Eye Premiums. Dependent Dental & Eye Insurance are very reasonable.
• Comprehensive Health Care: We pay 90% of Employee and 50% of Dependent Health insurance Premiums.
• Flexible Spending Plan: Optional Enrollment to set aside funds pre-tax for health and/or dependent care expenses.
• Life insurance: We pay 100% of a Life Insurance Policy for Full Time Employees along with AD&D and Long-Term Disability . This also comes with an Employee Assistance Program .
• One Hour Paid Lunch
• Monthly Gym Membership Reimbursement
• Paid time off: Holidays, Vacation, Sick and Personal Leave
• Reduced and Free Bank Services for Employees
• Referral program
• Tuition reimbursement: For Banking Related Courses Taken While Employed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed