New Accounts Associate

NinjaTrader • Chicago, IL

2d • $54,000 • Hybrid

About The Position

As a New Accounts Associate, you will be part of a dynamic team that provides world-class onboarding support to brokerage clients via internal communication, email, and their secure client portal. You will be responsible for the daily processing of new and ongoing applications, as well as maintaining client information. This role demands superb attention to detail, analytical traits, and consistent productivity tracking. It is highly data-driven, and KPIs will be used to measure success against team and company goals. You will interact daily with departments such as sales, treasury, orders, and compliance to ensure seamless workflow execution.

Requirements

• Positive, professional attitude and demeanor
• Strong capacity for developing and retaining knowledge
• Ability to maintain a fast pace and high standard simultaneously
• Sound judgment when managing time and weighing priorities
• Excellent written and verbal communication skills
• Ability to thrive in a team environment and willingness to help in any situation
• Ability to provide exceptional customer service
• Practiced analytical reasoning and problem solving
• Demonstrated PC knowledge including exposure to Microsoft Excel

Responsibilities

• Review and process retail futures trading applications on a daily basis
• Ensure all accounts are reviewed and opened in accordance with firm procedures and guidelines
• Review customer documentation in accordance with US and International AML/KYC rules
• Ensure that the account opening process satisfies the client's needs by means of complete and thorough responses to account opening questions and concerns
• Communicate with clients and internal stakeholders regularly

Benefits

• NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions.
• Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays.
• Generous PTO
• 7 Paid Holidays Annually + 5 Conditional Holidays Annually
• 1 Service Day Annually
• 401k with 3.5% Company Match
• Paid Parental Bonding Leave
• Health, Vision, Dental Coverage
• Life and Disability Insurance Covered 100% by NinjaTrader

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees