About The Position

About this Role The Neurology Account Manager will drive patient identification and market development for Friedreich's ataxia (FA) by creating territory, account, and customer strategies to achieve area sales and profit targets for their territory. The ideal candidate will effectively identify, develop, and maintain relationships with physicians and treatment offices to properly educate on FA and help remove barriers to facilitate healthcare provider decisions. Furthermore, they will effectively develop collaborative relationships and communicate information across many different internal/external stakeholders to create alignment on decisions and help drive appropriate sales. What You’ll Do • Drive patient identification and market development for FA by building and executing against a territory strategy and HCP specific plans. Continuously assesses sales opportunities within markets and accounts to maintain and grow their business. Able to effectively prioritize time, activities, and resources to optimize patient identification. Can educate and promote Biogen services. • Builds and maintains relationships with physicians by maximizing their time through pre-call planning, leveraging insights to tailor a call plan, and conducts post call analysis to continually refine and enhance their approach. • Proactively builds effective working relationships with internal/external stakeholders; can drive agreement/decisions from multiple stakeholders; can read people’s emotions and flex communication style. Can adjust their approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet their work goals. • Collaborate with stakeholders across commercial, compliance, and patient care centers to ensure access at site of care and that logistics are in place to administer. • Collaborate with key offices and physicians to build individual plans on how to approach their customers, achieve sales goals, and maintain relationships in order to maximize sales results. • Collaborate with key offices and physicians to drive patient identification through market development and physician education; post launch be able to develop a territory strategy to retain customers. • Executes programs, in-services, and lunch-and-learns for their territory. • Determines suitable travel schedule and call plan on a daily/weekly basis to ensure adequate coverage for all key customers. Who You Are You are a highly motivated, engaging and team-oriented individual with a passion for problem solving and supporting clinicians and patients. You have the ability to organize impactful business meetings with the intent to develop and execute our strategy.

Requirements

  • 5+ years of progressive business experience in the healthcare or biotech industry, inclusive of 3 years of field-based experience in account management, sales, and/or field reimbursement. Rare disease experience is preferred
  • A successful track record in clinical education or in pharmaceutical sales/management of products required. Experience in HUB services or Specialty Pharmacy fulfillment is a positive.
  • Experienced pharmaceutical professional with a comprehensive understanding of field / patient reimbursement, charitable funding, non-profit organizations
  • Must be comfortable spending 60% of time traveling; some overnight travel required
  • Driving is an essential duty of this job; candidates must have a valid driver’s license to be considered
  • Candidate must reside in territory
  • Bachelor's Degree/ Advanced Degree preferred

Responsibilities

  • Drive patient identification and market development for FA by building and executing against a territory strategy and HCP specific plans.
  • Continuously assesses sales opportunities within markets and accounts to maintain and grow their business.
  • Able to effectively prioritize time, activities, and resources to optimize patient identification.
  • Can educate and promote Biogen services.
  • Builds and maintains relationships with physicians by maximizing their time through pre-call planning, leveraging insights to tailor a call plan, and conducts post call analysis to continually refine and enhance their approach.
  • Proactively builds effective working relationships with internal/external stakeholders; can drive agreement/decisions from multiple stakeholders; can read people’s emotions and flex communication style.
  • Can adjust their approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet their work goals.
  • Collaborate with stakeholders across commercial, compliance, and patient care centers to ensure access at site of care and that logistics are in place to administer.
  • Collaborate with key offices and physicians to build individual plans on how to approach their customers, achieve sales goals, and maintain relationships in order to maximize sales results.
  • Collaborate with key offices and physicians to drive patient identification through market development and physician education; post launch be able to develop a territory strategy to retain customers.
  • Executes programs, in-services, and lunch-and-learns for their territory.
  • Determines suitable travel schedule and call plan on a daily/weekly basis to ensure adequate coverage for all key customers.

Benefits

  • Medical, Dental, Vision, & Life insurances
  • Fitness & Wellness programs including a fitness reimbursement
  • Short- and Long-Term Disability insurance
  • A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
  • Up to 12 company paid holidays + 3 paid days off for Personal Significance
  • 80 hours of sick time per calendar year
  • Paid Maternity and Parental Leave benefit
  • 401(k) program participation with company matched contributions
  • Employee stock purchase plan
  • Tuition reimbursement of up to $10,000 per calendar year
  • Employee Resource Groups participation
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