Neurological Rare Disease Account Manager (NRD-AM) – Texoma Ecosystem

Roche•Fort Worth, TX

3d•Onsite

About The Position

Neurological Rare Disease Account Manager (NRD-AM) – Texoma Ecosystem Rare Diseases are common in neurology and due to the prevalence of neurological symptoms in rare diseases- of the estimated 7,000 known rare diseases that lead to significant morbidity and mortality in 25 million people in the United States, a third are thought to include a neurological component. People with neurological rare diseases often wait for a long time for a correct diagnosis and treatment. Although a limited number of orphan drugs are approved for neurological conditions, many orphan drugs are in development. People living with a neurological rare disease and their caregivers are highly engaged in their treatment and with their communities via local advocacy chapters where they often attend meetings and events along with the HCPs. Our marketing team is working closely with our legal and compliance partners to ensure we are prepared to support our customers while engaging compliantly and consistent with our values. As we embark on this journey, we are seeking to build strong, customer-focused teams who will represent Genentech with integrity. The Opportunity: As a Neurological Rare Disease Account Manager you will manage and develop long-term relationships with physicians and other customers for the customer accounts in the assigned territory. As such, you will represent the assigned GNE brand(s) and their approved indications; helping external customers such as physicians, nurses, etc. learn about the clinical information of the assigned GNE brand(s) in relation to the applicable therapeutic area/disease state. You will also be responsible for supporting healthcare provider offices with access and reimbursement support. Serve as the primary point of contact for healthcare providers, specialty pharmacies, patients/caregivers, and patient advocacy team members, addressing their clinical, educational, and business needs to support improved patient outcomes and quality of care. Proactively identify and develop solutions for complex or critical accounts within and across therapeutic area ecosystems, collaborating with internal and external experts to achieve these goals. Deliver education to healthcare providers regarding product information, appropriate use, and dosing based on FDA approved guidelines. Triage to US Medical Affairs experts as needed. Engage with specialty pharmacies to highlight the value proposition of the Therapeutic Area and conduct periodic business reviews to gain insights and identify opportunities. Provide patients/caregivers and patient advocacy group members with information and resources to empower and encourage their active participation in healthcare decisions. Address product acquisition, supply matters, and ensure product access through education on coverage, reimbursement, and patient assistance programs. Communicate patient-specific access issues and trends to territory partners while maintaining patient confidentiality. Lead by exemplifying our Operating Principles in all aspects of work. Collaborates with Partnership and Access Liaison (PAL) to develop comprehensive local geography business plans, while working proactively with PAL and Case Manager roles to ensure a positive end-to-end experience for HCPs, patients, and caregivers. This is a field based role covering Northern Texas and Oklahoma. The preference is for someone in the Greater Dallas/Fort Worth area.

Requirements

Business, Scientific or Clinical degree, Bachelor’s degree level at minimum
6 or more years’ experience working in a sales role with HCPs
Deep understanding of healthcare practitioners' clinical and business goals and challenges to drive demand at the point of care.
Coach and mentor other TAMs within the ecosystem, utilizing outstanding interpersonal, presentation, influencing, and negotiation skills.
Proven track record of solving unusually complex problems using multiple dynamic sources of information, while meeting or exceeding objectives and goals.

Nice To Haves

Reimbursement experience is strongly preferred
Neuroscience, rare disease and/or orphan experience
Ability to attend Advocacy Events
Work with Advocacy Groups
Previous experience in achieving specific brand performance plans or other financial targets

Responsibilities

Manage and develop long-term relationships with physicians and other customers for the customer accounts in the assigned territory.
Represent the assigned GNE brand(s) and their approved indications; helping external customers such as physicians, nurses, etc. learn about the clinical information of the assigned GNE brand(s) in relation to the applicable therapeutic area/disease state.
Responsible for supporting healthcare provider offices with access and reimbursement support.
Serve as the primary point of contact for healthcare providers, specialty pharmacies, patients/caregivers, and patient advocacy team members, addressing their clinical, educational, and business needs to support improved patient outcomes and quality of care.
Proactively identify and develop solutions for complex or critical accounts within and across therapeutic area ecosystems, collaborating with internal and external experts to achieve these goals.
Deliver education to healthcare providers regarding product information, appropriate use, and dosing based on FDA approved guidelines. Triage to US Medical Affairs experts as needed.
Engage with specialty pharmacies to highlight the value proposition of the Therapeutic Area and conduct periodic business reviews to gain insights and identify opportunities.
Provide patients/caregivers and patient advocacy group members with information and resources to empower and encourage their active participation in healthcare decisions.
Address product acquisition, supply matters, and ensure product access through education on coverage, reimbursement, and patient assistance programs.
Communicate patient-specific access issues and trends to territory partners while maintaining patient confidentiality.
Lead by exemplifying our Operating Principles in all aspects of work.
Collaborates with Partnership and Access Liaison (PAL) to develop comprehensive local geography business plans, while working proactively with PAL and Case Manager roles to ensure a positive end-to-end experience for HCPs, patients, and caregivers.