About The Position

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. This position guides patients through the healthcare system from screening through diagnosis and follow up, by assisting with access issues, developing relationships with service providers and tracking interventions and outcomes. It promotes a positive work environment which emphasizes respect to our customers, patients, patients’ families, providers, caregivers, and other departments. The role serves as a clinical expert in the care of these patients.

Requirements

  • Bachelor’s degree in Nursing.
  • Current Massachusetts Registered Nurse licensure and registration.
  • Minimum of 5 years nursing experience.
  • Excellent teaching, consultation, and customer service skills.
  • Excellent critical thinking skills.
  • Demonstrates leadership experience.
  • Excellent verbal and written communications skills.
  • Computer literate with knowledge of Microsoft Office products.

Nice To Haves

  • Masters Degree in Nursing.
  • Skilled with utilization of EMR and other software.
  • Experience with Project Management.

Responsibilities

  • Facilitates the entry of patients into the diagnostic and/or treatment system and coordinates their care including family involvement.
  • Assists patients in understanding their diagnosis, treatment options, recommended follow up and resources available.
  • Utilizes nursing process to comprehensively assess the patients’ physical and psychological status.
  • Evaluates progress of patients along the continuum and is responsible for professional and personal modifications along with the healthcare team as appropriate.
  • Coordinates and participates in multidisciplinary planning conferences, collaboratively assists with the development of patient summaries for use by care team.

Benefits

  • Signing bonus may be available.
  • Comprehensive health insurance.
  • 401k retirement plan.
  • Paid time off and holidays.
  • Continuing education opportunities.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Bachelor's degree

Number of Employees

5,001-10,000 employees

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