TLS - Network Tools Engineer - Expert (Government)

AT&T•Mclean, VA

11d•Onsite

About The Position

This position requires office presence of a minimum of 5 days per week and is only located at customer's site. AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for a Network Tools Engineer to ensure that network monitoring, management, and diagnostic tools are functioning efficiently to support the overall health and performance of the network.

Requirements

Candidate must have a total of 12 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 12 years of work history OR an Associate’s and 10 years, a Bachelors’ and 8 years, a Masters and 6 years or a PhD and 4 years of work history.
Strong understanding of network protocols, architecture, and technologies (e.g., TCP/IP, DNS, DHCP, VPN).
Hands-on experience with network troubleshooting and performance optimization.
Proficiency with network monitoring and management tools such as OpenText NOM, Nagios, PRTG Network Monitor, Wireshark, etc.
Proficiency in scripting languages like Python, Bash, or PowerShell for automation and integration with network tools.
Familiarity with automation tools such as Ansible, Puppet, or Chef.
Ability to create and maintain comprehensive network documentation, including diagrams, configurations, and policies.
Relevant certifications such as Cisco Certified Network Associate (CCNA) or CompTIA Network+
TSSCI with poly (#tssci) (#polygraph)

Nice To Haves

Strongly preferred: experience with OpenText’s Network Node Manager/NOM.
Experience with ServiceNow ITOM
Excellent problem-solving skills and the ability to diagnose and resolve complex network issues.
Strong data analysis skills to generate actionable insights from network data.
Excellent verbal and written communication skills for effective interaction with IT staff and stakeholders.
Ability to work collaboratively in a team environment and contribute to team goals
Bachelor's degree in Computer Science, Information Technology, or a related field

Responsibilities

Install, configure, upgrade, and patch network monitoring and management tools
Monitor network performance, analyze traffic patterns, and manage alerts for network anomalies
Set up and manage alerts for network anomalies, ensuring a timely response
Maintain an up-to-date inventory of all network hardware and software assets, including routers, switches, servers, firewalls, and licenses. Ensure that all changes to the network inventory are accurately recorded and updated in real-time.
Work closely with network engineers, IT support teams, and other stakeholders to ensure network inventory needs are met.
Continually monitor and fine-tune performance of Information Systems, conducting analyses of network usage, user complaints, traffic interruptions, hardware and software capabilities, and other relevant factors.
Create, update and comply with SOPs and other documentation.

Benefits

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone