Network Technician

University of PittsburghPittsburgh, PA
13d

About The Position

Provides technical support for moderately complex voice infrastructure and/or equipment. Performs advanced telecommunications and maintenance tasks, provides advanced end user support, and serves as point of escalation for complex requests. Configures, installs, and utilizes voice network monitoring and configuration tools. Assists in evaluation and design of voice systems and serves as an occasional team lead for lower-level team members.

Responsibilities

  • Provides technical support for moderately complex voice infrastructure and/or equipment.
  • Performs advanced telecommunications and maintenance tasks
  • Provides advanced end user support
  • Serves as point of escalation for complex requests.
  • Configures, installs, and utilizes voice network monitoring and configuration tools.
  • Assists in evaluation and design of voice systems
  • Serves as an occasional team lead for lower-level team members.
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