Network Technician
State of North Carolina•Raleigh, NC
189d•Hybrid
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About The Position
The Network Technician is responsible for onsite support across all services utilizing ITIL service processes of change, incident, release and configuration management. This position will implement new releases of service components into the operational environment following well-defined processes. This position will implement moves, adds, and changes to service components. This position will be involved in the investigation, diagnosis, resolution of problems and incidents. Service components include routers, firewalls, switches, gateways, cable infrastructure, and communications software and protocols.
