Network Technician I - IT - 1

Brazos County Career Site

85d

About The Position

The position involves installing and configuring computer hardware and software, troubleshooting problems, and providing necessary training. The role requires running diagnostic tests and taking corrective actions to resolve issues. Support is provided to county employees through various channels, including network, phone, and in-person assistance. The position may require travel to remote county offices as needed.

Requirements

• Two-year Associates Degree in Computer Science, Information Systems, or related field or any equivalent combination of education and experience.
• One year of computer related experience or any equivalent combination of experience and education.
• Valid State of Texas Class C Driver’s License.

Nice To Haves

• BA or BS in Computer Science, Comp Engr., MIS or related field.
• Two-years or more computer related experience.
• MCDST, MCSA, MCSE, MOS, or CompTIA A+, CTT+, Network+, or Server+ certifications.

Responsibilities

• Configures, installs, and documents computer hardware and software, including PCs, printers, memory, and hard drives.
• Troubleshoots problems with county hardware, software, and computer network, including running diagnostics tests and taking appropriate corrective action.
• Provides support to county employees over the network, phone, and at their desks throughout the county.
• Assists in administering network-wide software such as Active Directory and DHCP.
• Develops hardware imaging and software deployment and removal scripts.
• Documents changes, requests, and installations using the ticket tracking software ServiceNow.
• Determines parts that need to be ordered for computers and other computer-related equipment.
• Assists with and covers after-hours call for the IT Department on a rotational basis.
• Assists other IT divisions as may be necessary.
• Performs other duties as assigned.

What This Job Offers

• Education Level: Associate degree
• Number of Employees: 501-1,000 employees