Network Systems Engineer

Los Angeles Unified School District
88d$124,600 - $153,100

About The Position

We are LAUSD. We are at the forefront of innovation in public education, focused on a clear and inspiring vision of the future for all of our students as they venture forward on their journey as lifelong learners. Here, you will have the opportunity to exercise your potential in a role supporting the business of education. Our work directly contributes toward the goal of ensuring that our students graduate ready for the world – ready to thrive in college, career and life. LAUSD is the second largest school district in the nation with an enrollment of nearly 575,000 students. We serve an area totaling 710 square miles, with over 1,190 schools and educational centers, and we employ over 74,000 individuals, making us one of the largest employers in our city.

Requirements

  • Graduation from a recognized college or university with a bachelor’s degree in data communications, network engineering, computer science, information systems, electrical engineering, mathematics, telecommunications management, or a related field.
  • Four years of experience maintaining and supporting large-scale enterprise or service provider network infrastructures and services in the areas of LAN and WAN, Data Center Network, Internet, voice and converge services or Wired and wireless services.
  • Two years of the aforementioned experience must have been in a position where issues were escalated to them by lower-level staff to be resolved.
  • A valid driver's license to legally operate a motor vehicle in the State of California and use of a motor vehicle.
  • A minimum of one of the certifications listed below is required: Cisco Certified Network Professional (CCNP), Cisco Certified Voice Professional (CCVP), Cisco advanced certifications (such as CCIE), or equivalent are preferable.

Nice To Haves

  • Knowledge of VoIP, QoS, SIP, video conferencing, and video streaming.
  • Knowledge of LAN/WAN internetworking.
  • Knowledge of Wi-Fi, Cisco and Aruba Technology.
  • Knowledge of IEEE 802.x networking standards.
  • Knowledge of Cisco and Aruba WLAN technologies.
  • Knowledge of IP Multicasting and troubleshooting.
  • Knowledge of Cisco routers and HP, Alcatel, Cisco switches.
  • Knowledge of protocols including TCP/IP, OSPF, BGP, NetBIOS, DHCP, LDP, MBGP, MPLS, NAT64, IPv6, OSPFv3, TFTP, HTTP, and IPsec.
  • Knowledge of IP classes, subnets, multicasts, and NAT.
  • Knowledge of network analysis tools.
  • Knowledge of LAN/WAN network design, integration, and implementation.
  • Knowledge of principles of LAN/WAN/multimedia network design, traffic engineering, network security administration, encryption technologies, software, and applications.
  • Knowledge of Valcom IP solutions.
  • Knowledge of ITIL service lifecycle management best practices.
  • Basic project management concepts.

Responsibilities

  • Performs incident response for core network and telecommunications systems and services by routinely auditing and reconfiguring all systems and coordinating with vendors as needed.
  • Generates reports using network management and monitoring systems to identify, analyze, and remedy root cause of issues.
  • Analyzes capacity usage and regularly makes projections to ensure appropriate bandwidth is established for school sites.
  • Communicates and ensures version updates to school and office network systems and applies routine changes to core network applications.
  • Audits and validates request fulfillment for schools and office network systems to assess if appropriate action was taken and to assess the impact of actions on other systems and devices.
  • Participates in cross-functional team meetings to identify issues with service delivery and recommends solutions.
  • Creates operational diagrams and workflows to identify activities and order of implementation required for resolution.
  • Documents and performs all routine changes using service management tools (e.g. VitalQIP, CallManager, Clearpass, etc.) required for upgrades and configuration changes.
  • Communicates any changes made and the impact of these changes at change management meetings.
  • Performs acceptance testing of newly transitioned school and office systems and services to ensure compliance with configurations and standards.
  • Assists higher level staff with core network and telecommunications systems upgrades and utilizes operational expertise to assist with configuration and automation projects.
  • Performs research and provides technical training to lower level and other IT support staff, including written procedures and reference documentation.
  • Assists with testing and developing network programmability scripts to automate interaction between network and telecommunications systems.
  • Audits and creates reports of network assets using automation tools, creates alerts for network software and licensing violations, and works with other departments to enforce accuracy of network asset management.

Benefits

  • District paid premiums for your choice of several medical, dental, and vision for you and your dependents; and life insurance plans.
  • Membership in the California Public Employee Retirement System (CalPERS).
  • Full-time employees earn up to two weeks of paid vacation. Three weeks after five years of year-round paid service.
  • Up to 13 paid holidays.
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