Network Systems Analyst II

Montana State University Information Technology • Bozeman, MT

440d

About The Position

The Network Systems Analyst II position at Montana State University involves supporting the installation, configuration, maintenance, operation, management, and upgrades of the university's data network and telecommunications systems. This role is crucial for ensuring effective network services and providing assistance to end users, while also offering opportunities for professional growth and development.

Requirements

• Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, or related field, or equivalent experience.
• Relevant knowledge of networking, telecommunications, and communications cabling components and systems.
• Knowledge of network technologies including Cisco routing, switching, security, and telephony, and Aruba wireless technologies.
• Experience in Cisco networking, Unified Communications, VoIP, or Aruba wireless in an enterprise setting.
• Experience in technical implementation projects and enterprise project planning.

Nice To Haves

• Significant experience in deploying and upgrading Cisco or Aruba network equipment or software in an enterprise environment.
• Experience with Solarwinds Orion or similar management platforms.
• Knowledge of National Electric Code and TIA/EIA standards for telecommunications installations.
• Experience building and maintaining network and telecommunication room infrastructure.

Responsibilities

• Manage and resolve network and telecommunications support tickets using incident management, problem management, change management, and request fulfillment processes.
• Provide end-user customer service as a visible member of the Network Services team.
• Configure Cisco switches, routers, firewalls, and Aruba mobility controllers.
• Install, configure, and maintain network and telecommunications equipment, including IP phones, voice gateways, servers, and communications cabling.
• Perform scheduled maintenance and upgrades of network and telecommunications equipment and software.
• Troubleshoot and repair network and telecommunications equipment and cabling problems.
• Use monitoring systems to maintain functionality and address alerts.
• Maintain and develop documentation including system diagrams and equipment records.
• Monitor equipment inventory levels for asset management and restock scheduling.
• Assist with training and evaluation of solutions for various needs.
• Organize and communicate ongoing work to meet project timelines.
• Participate in performance-related goal setting and professional development activities.

Benefits

• Tuition waiver opportunities for self and immediate family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree