Network/Systems Administrator

Pivotal Solutions-posted 11 days ago
Full-time • Mid Level
Laytonsville, MD
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The Network/Systems Administrator is responsible for diagnosing and troubleshooting advanced server, networking, and cloud services issues.

  • Critical system down issues where collaboration with internal teams and external vendors is necessary to come to a resolution.
  • Complex issues that have made their way through the Desktop Support team without resolution.
  • Documents details of resolution and communicated those details to Helion team and clients.
  • Collaborates with Tier III support team to resolve escalated issues.
  • Directly responsible for managing and resolving all Executive and Owner level escalations.
  • Coordinates with outside vendors to resolve high level escalations from the Service Desk.
  • Install, configure, troubleshoot, and decommission Microsoft Sever 2003 -2019 Operating Systems
  • Manage and maintain settings
  • Configure, test, and deploy Group Policy
  • Install, configure, and troubleshoot Active Directory domains in a multi -server domain/forest
  • Install, migrate, and programmatically deploy printers
  • Configure, test, and deploy Folder Redirection
  • Configure, test, and deploy DFS for shared file storage
  • Configure, test, and deploy OneDrive personal file redirection
  • DHCP management and failover setup and configuration
  • DNS management
  • 3rd party application management including installing, configuring, and troubleshooting
  • Firewall access rule configuration and port forwarding
  • Bandwidth monitoring
  • ISP or WAN connection issues
  • Microsoft Exchange 2007 -2016 installation, configuration, and support
  • Office 365 migration, configuration and support
  • Barracuda spam filter configuration, maintenance, and support
  • External DNS record configuration: SPF, DKIM, DMARC
  • Install, configure, and troubleshoot Hyper V hosts and virtual servers in a VMware environment
  • Install, configure, and troubleshoot VM hosts and virtual servers in a Hyper V environment
  • Azure Active Directory Connect/Active Directory File Server experience in an enterprise environment
  • Writes Windows Power Shell scripts for automation or maintenance
  • Provides technical expertise on O365 services: Teams, Azure, Multi -factor Authentication and Single Sign On
  • Create, test, modify, and deploy scripts using PowerShell, Bat files, and Kaseya’s proprietary scripting engine
  • Application deployment
  • Application removal
  • Icon deployment
  • File or resource auditing
  • Microsoft Sever 2003 -2019 Operating Systems
  • Cisco Networking
  • Email
  • Virtual Infrastructure
  • Scripting/Programming
  • 1+ years of experience as a Windows Systems Engineer or Windows Systems Administrator
  • AZ -104 is a plus
  • AZ -500 is a plus
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