Network/Systems Administrator

Pivotal Solutions • Laytonsville, MD

62d

About The Position

The Network/Systems Administrator is responsible for diagnosing and troubleshooting advanced server, networking, and cloud services issues.

Requirements

• Microsoft Sever 2003 -2019 Operating Systems
• Cisco Networking
• Email
• Virtual Infrastructure
• Scripting/Programming
• 1+ years of experience as a Windows Systems Engineer or Windows Systems Administrator

Nice To Haves

• AZ -104 is a plus
• AZ -500 is a plus

Responsibilities

• Critical system down issues where collaboration with internal teams and external vendors is necessary to come to a resolution.
• Complex issues that have made their way through the Desktop Support team without resolution.
• Documents details of resolution and communicated those details to Helion team and clients.
• Collaborates with Tier III support team to resolve escalated issues.
• Directly responsible for managing and resolving all Executive and Owner level escalations.
• Coordinates with outside vendors to resolve high level escalations from the Service Desk.
• Install, configure, troubleshoot, and decommission Microsoft Sever 2003 -2019 Operating Systems
• Manage and maintain settings
• Configure, test, and deploy Group Policy
• Install, configure, and troubleshoot Active Directory domains in a multi -server domain/forest
• Install, migrate, and programmatically deploy printers
• Configure, test, and deploy Folder Redirection
• Configure, test, and deploy DFS for shared file storage
• Configure, test, and deploy OneDrive personal file redirection
• DHCP management and failover setup and configuration
• DNS management
• 3rd party application management including installing, configuring, and troubleshooting
• Firewall access rule configuration and port forwarding
• Bandwidth monitoring
• ISP or WAN connection issues
• Microsoft Exchange 2007 -2016 installation, configuration, and support
• Office 365 migration, configuration and support
• Barracuda spam filter configuration, maintenance, and support
• External DNS record configuration: SPF, DKIM, DMARC
• Install, configure, and troubleshoot Hyper V hosts and virtual servers in a VMware environment
• Install, configure, and troubleshoot VM hosts and virtual servers in a Hyper V environment
• Azure Active Directory Connect/Active Directory File Server experience in an enterprise environment
• Writes Windows Power Shell scripts for automation or maintenance
• Provides technical expertise on O365 services: Teams, Azure, Multi -factor Authentication and Single Sign On
• Create, test, modify, and deploy scripts using PowerShell, Bat files, and Kaseya’s proprietary scripting engine
• Application deployment
• Application removal
• Icon deployment
• File or resource auditing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed