About The Position

The Department of Juvenile Justice (DJJ) salutes our heroes. We are honored to have the opportunity to support our nation’s veterans and their families. We value the service given to our country and support the hiring of service members and military spouses. THIS IS A READVERTISEMENT, PREVIOUS CANDIDATES ARE BEING CONSIDERED AND NEED NOT REAPPLY. LOCATION, CONTACT AND SALARY INFORMATION: Position Location: Knight Building, 2737 Centerview Drive, Tallahassee, FL 32399 Starting Salary: Minimum $2,135.95 bi-weekly UP TO $3,153.85 bi-weekly, salary commensurate with knowledge and experience. Contact Person: Bonnie Shivers-Durand (850) 717-2312 APPLICATION INFORMATION & HIRING REQUIREMENTS: Application Information: Your Candidate Profile (application) must be complete in its entirety. Work History (in easy to review chronological order) Consists of: Any position held by a State of Florida Agency Any position held by a Florida University All periods of employment from high school graduation All periods of current or prior unemployment Gaps 6 months or more must be accounted for Any Education Any Volunteer Experience Your resume and application must match Gaps 6 months or more must be addressed – you will need to account for and explain any gaps in employment including unemployment. You can either list these in your application under Period of Employment or attach a word document listing your gaps. It is unacceptable to use the statement “See Resume” in place of entering work history. Your candidate profile will be converted to your official application. Include supervisor names and phone numbers for reference checks or the contact information for your Human Resources office to verify current or former employment. Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

Requirements

  • Knowledge of firewalls, VPNs, routers, and networking protocols (TCP/IP, DNS, HTTP/S).
  • Strong analytical and troubleshooting skills for diagnosing network issues, interpreting event logs, and resolving critical failures across LAN, WAN, and cloud-based environments.
  • Proficiency in managing physical and virtual server infrastructure, particularly in Windows Server and Microsoft Azure environments, with a focus on uptime, performance, and security.
  • Ability to design, document, and maintain complex network diagrams and disaster recovery plans, ensuring clarity, continuity, and compliance with organizational standards.
  • Skilled in configuring and maintaining network hardware and software, including routers, switches, firewalls, and system software, with a focus on performance optimization and security.
  • Effective communication and collaboration skills, with the ability to lead technical workshops, participate in statewide workgroups, and coordinate with service providers and stakeholders.

Responsibilities

  • Controls the daily operation of computer networks, including LAN-to-LAN and WAN systems.
  • Plans, suggests, and helps with the design of local or distant computer systems.
  • Assesses system performance and makes recommendations.
  • Provides technical assistance and support to users of the LAN, WAN, and Intranet/Internet.
  • Analyzes and troubleshoots network logs and tracks the nature and resolution of problems.
  • Monitors usage to ensure security of data and access privileges.
  • Monitors data to optimize network performance and resolves critical network failures.
  • Develops and implements network support and operational procedures.
  • Maintains existing LAN, internet, DNS, database, and email servers.
  • Develops and maintains archiving procedures.
  • Researches and evaluates new technologies related to computer networking.
  • Researches and recommends network hardware and software, including telecommunications methods and protocols.
  • Selects and installs bridges, routers, switches, hubs, and related equipment.
  • Assists in installing, designing, configuring, and maintaining system software.
  • Developing disaster recovery strategies.
  • Monitoring compliance with AD policies and standards.
  • Developing documentation and diagrams of the entire DJJ network.
  • Manages agency’s physical and virtual servers in a Windows and Azure environment.
  • Ensures each server has as close to 100% uptime as practicable.
  • Assists in maintaining security of routers and servers from unauthorized intrusion (physical or remote).
  • Creating and managing user accounts, assigning passwords, and specifying group memberships.
  • Monitoring compliance with AD policies and standards.
  • Auditing user permissions: Organizing users into groups to easily assign permissions to shared resources.
  • Replicating directory information and making enterprise-level changes to the Active Directory.
  • Monitoring synchronization, replication, and reviewing Domain Controller (DC) event and security logs.
  • Monitors cost estimates for network-related services.
  • Participates in inter-agency work groups relevant to areas of expertise.
  • Conducts regional technical workshops as directed.
  • Serves as a primary contact with networking service providers and customers.
  • Plays a key role in negotiating and developing plans for future services.
  • Keeps abreast of new hardware or software products for system enhancements.
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