Network & Systems Administrator Lansing, MI, US +1 More Locations 30+ days agoFull Time

ServiceMaster • Lansing, MI

263d

About The Position

We are currently looking for a collaborative and knowledgeable Network & Systems Administrator that will ensure the proper operation, maintenance, and security of company systems, processes, and/or assets. In this role, you'll have the opportunity to monitor the health and performance of the IT infrastructure environment to ensure the achievement of all SLAs expected by the business. In addition, you will process requests for change and ensure the organization's standards are followed.

Requirements

• Windows Server (2016+) & SQL Server (2014+) administration
• Windows 11 administration
• Microsoft Active Directory & Azure EntraID administration
• Microsoft M365 administration
• VMWare ESXI & vSphere (v7+) administration
• MS Exchange (2016 or newer) administration
• IIS & SSL Cert administration
• SAN (PureStorage) administration
• Backup (Rubrik or Veeam) administration
• DNS & DHCP administration
• IP Networking and Firewall administration
• Cloud (Azure/AWS/GCP) administration
• System monitoring (PRTG/SolarWinds/DataDog) administration
• Good verbal and written communication skills
• Ability to produce system and process documentation
• Ability to work independently as well as part of a diverse and distributed team
• Excellent time and project management skills

Nice To Haves

• Bachelor's degree preferred
• A combination of education, certifications, and hands-on experience may be considered

Responsibilities

• Manage and support the corporate server/network environment and system maintenance tools
• Support security and availability of corporate LAN/WAN
• Support the development and implementation of desktop and LAN/WAN policies and procedures
• Monitor reliability of IT systems and proactively diagnose/repair problems
• Assist in the administration of M365, Point, and Exchange environments
• AD/Azure AD management including group policy
• Support administration of endpoint management and protection platforms
• Responsible for patch management of systems and servers
• Document processes, systems and solutions in the Wiki or knowledge base
• Handle end user support tickets via help desk/service desk issue/request tracking system
• Responsible for backup and recovery of the system configurations and data
• Configure systems via CLI and troubleshoot issues with tools like Wireshark
• Practice cyber-resiliency by following standard industry frameworks like NIST/CIS
• Participate in scheduled and spontaneous conversations daily

Benefits

• Medical, Dental, and Vision start the first day of the month following your date of hire
• 401 (k) match
• 15 days paid time off and paid holidays, including 2 floating holidays
• Career growth and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Administrative and Support Services
• Education Level: Associate degree