Network System Engineer (27527)

Super Micro Computer, Inc.•San Jose, CA

56d•Onsite

About The Position

As a System Engineer, you'll be the go-to person to roll out and maintain business critical applications and services for Supermicro. You are also responsible for resolving escalated service issues, coaching other engineers to resolutions, engineering and implementing complex projects. You will be a person who is independent with leadership to drive the technical development and with excellent communication skills.

Requirements

Bachelor's degree in engineering, Business, or equivalent experiences. MBA is highly preferable
5+ years of work-related experience in Deep Learning and Machine Learning
Strong knowledge in computer server HW, networking, cluster application software, cluster plate form, and benchmarks
Solid communication skills in both verbal and written
Excellent relationship management, negotiation, and marketing skills
Strong executive presence with a track record of winning mid to large clients/business

Responsibilities

Work with Solution Architects to design, deploy, and troubleshoot networks
Travel onsite with the deployment team to configure switches and troubleshoot link issues
Help set up and maintain network test environment
Maintain inventory of switches, transceivers, and high-speed cables
Work with Product Managers to qualify or re-qualify products such as switches, transceivers, and high-speed cables, and write qualification reports based on the test results
Participate in customer meetings to capture their network requirements.
Submit paperwork under the guidance of Product Managers to enable new products in the SAP system
Help answer customer technical inquiries via email
Write technical white papers related to prototypes as well as final resulting products
Co-work with external different solutions VAR(SW, HW, Switch, Integration, service, etc.,) for customer RFQ/RFP, and project management with external, and inner teams
Ensure customer overall satisfaction, collaborate with internal engineering teams to resolve clients' issues or concerns in a timely manner