Looking for someone who has already worked in large-scale distributed networks, knows Cisco-level networking (CCNA baseline), understands security and compliance, and can talk with both engineers and non-technical retail managers while solving problems under pressure. In this role, you will assist with remote network setups, configurations, and ongoing support. Ensure all work complies with strict PCI standards for retail operations. Partners with Cyber Security, Technology Delivery, Internet Service Providers, POS vendors, and business stakeholders to support network initiatives. Deliver legendary customer support, emphasizing proactive communication, clear documentation, and efficient escalation procedures. Utilize Meraki full-stack solutions (security appliances, switches, access points, and cellular gateways) to deliver modern, cloud-managed networking. Take full ownership of cases, demonstrating a driven, self-motivated mindset with a focus on career growth and technical development.